OTP Bank - OTP Bank

Beautifully refurbished maybe as if you had to wait less, clean, helpful staff ...

They managed to line up in an hour and a half and then find out they couldn’t help. Whoever can, escape from OTP bank…

The Clerk was not helpful, nor did he try to look into the problem, even though I thought he would get paid for it. The "lady" didn't even mind that I was waiting for an hour with my 5 month old baby for a while. It was a big disappointment as soon as I can I will change bank, there has been no example of this in another bank so far, it would be good if supervisors sometimes check their employees!

It is located in the central square of the city, which cannot be reached by car, so if you are going there, it is good to look ahead for a relatively close car park. It’s worth going on a date, as the wait can possibly reach up to half an hour, which is quite difficult to wait as there is no attention-grabbing event / subject, just plenty of advertising (especially self-casting) and flyers. If you are queued, you will receive professional service. They deal with customers and their problems patiently and tirelessly. While waiting, one can serve oneself with drinking water, there is no toilet.

I was just in for business today, the employee behaved in a stumpy way, unfortunately I don't know his name.

For the solar panel application (MFB point), I used the bank as the application submission place, where the necessary documents can be submitted. 1 full year was available to close the solar application, but the clerk (Dóra Kiss) was not able to solve the application during this time either, so the contract has to be amended, which involves additional administration and additional costs. In the days before the deadline, there were still feverish document scans, as if they were shocked to run out of time, but in the end it didn't work out .... I ask, how is it possible that the case could not be closed in 1 year !? Is this the standard? This is the right customer-friendly fast and efficient administration !? I am forced to complain to the account manager in person and in writing about the unacceptable, treacherous and careless work! Dr. Zsolt Goda

Sometimes there are a lot of customers and you have to wait, but many times you’d think you’re done fast because few are waiting, yet it’s not your turn.

It is located in a relatively good and easily accessible place. The clerks, on the other hand, were prepared.