575 Shop - 575 Shop

It was difficult to get in touch, but I was pleasantly disappointed. They handled my case flexibly and smoothly and in the end hopefully my ordered bike clothes will arrive too! :-) It's late, but it's really going to be my birthday present this year!

As part of a summer sale, I ordered 1 bike pro jersey and 1 pants. It was written 1 week later that unfortunately the pants will be late but the jersey will be sent in the meantime. It was sent. But neither the color nor the laser-cut fingers in the product description and the advertising photos matched this in reality! I got a sleek shirt sewn back in poor quality !! :( I tried to explain to you that this is the only way they can make it. I sent the complained jersey back slowly 2 weeks ago, and money as I thought, unfortunately I haven't got it back yet. I have attached photos so everyone can decide if it is worth that much money !!!!

I am completely satisfied with the product I have bought so far, but there is still room for improvement in terms of delivery time. I have been waiting for my order to arrive for 3 weeks and no information has yet been received about the expected delivery. The delivery deadline has slowly passed a week and a half. It would be a good idea to have a faster delivery option for a slightly more expensive shipping cost than ordering, as this is not competitive.

On November 14, I ordered a bike winter top. I paid for it. Today is January 8th. Not yet arrived... Addition: the top has arrived today (January 14, 2022). The quality is excellent. We apologized for the late payment and we also received a purchase voucher as compensation. This is a very fair procedure, so I corrected the original one-star rating.

On the 14th of April I ordered 2 bike jerseys, it was about 3 weeks before I arrived, I had to send it back due to a size problem, I asked for a product change to a smaller size, they managed to send one of the 2 ones, S came instead of another jersey. It is almost impossible to reach customer service, there is no reply to mails, they have never picked up the phone so far. , but the rest is left to the webshop. ? Edit: The next day they were called to send the right size from the badly returned jersey

On November 26, I ordered a pair of cycling shorts, in person at the store, which I also paid for. The deadline for tracking the order is 12.05. volt. On 12.17 I inquired by email about the location of the paid product. I received an email response at 12.20 to check and then apply. They did not apply. On 12.22 I inquired by phone, a colleague told us to hang up while he looked up, he would call me back. I have been calling since I think, just not me. Despite the many negative comments that can be read here, I voted to trust the company, so far this has proved to be a big mistake! When I bought it, when I asked if the product would be available until Christmas (it was 4 weeks until then), one of my colleagues even remarked that in 8-10 days I only had one pair of pants, so in 4 weeks, of course, it would be. We are now at 1.5 months anyway and there is no meaningful communication from the company. I will give you a few more days and I will take another way to settle the matter (consumer protection). Update: After the post, I was contacted by the company, apologizing and apologizing for their mistake instead of absolutely seeking excuses. After a few days, you have the pants and a purchase coupon of the same value as compensation. The handling and compensation of the case was extremely fair and positive in terms of the end result, the product is also what I expected, so although there is a lot of fluctuation, I change my rating to 5 stars. I want the normal course of business to continue to be as fair as the extraordinary one. Best regards, Gábor Balogh

I ordered winter cycling clothing on November 26th, which was confirmed by December 6th. On December 11, as I did not receive any information, I inquired by email. That’s when I got to be able to mail my order next week (Dec. 13-17). Unfortunately, he didn't arrive even then. Since dec. I had my last working day on the 17th and asked for delivery to my workplace, so I asked for a change of delivery address. The delivery address was changed successfully and another promise was made in the dec. I will receive my order early in the week of the 20th. On Dec. 21, GLS sent me an email to get the package delivered the next day (hooray! I thought it would be there under the tree now). Then came the black soup! On the morning of Dec. 22, I received more information that I am EXPECTED to receive my order in the second week of January! Thank you for so many promises! Thank you for using my money in the meantime! Thank you that I may be able to wear my winter cycling clothing in the spring! UPDATE: When I never thought so, Dec. On the 23rd, except for a tube scarf, I received my order. I used it for the fifth time today. I am perfectly satisfied with its quality and usability! If you didn’t have to wait that long, you would deserve five stars!

I am very sorry that it is not possible to rate a minus or give at least a 0 rating. Because I don't recommend anyone order anything from here. I'll talk about who I can. On March 10, we ordered a 10-day deadline from them, and then it turned out that due to some system error, that 10 days is not a day but a working day, it wouldn't be a problem, but it was long overdue that at least two more weeks ... they don't say a word about themselves being delayed or production slipping anyway. Again, a week later, I inquired again because Easter gifts would have been announced that they would definitely not be able to deliver the products until then, so I stopped shopping. They promised to send the money back ... the legal deadline is 14 days ... well, it's been a long time since last week, when he was asked when it would be returned ... also comes, once 55 thousand plus 8 thousand forints ... we're talking a lot of money ... if you can make sure you don't buy here.