Aktív Kft. - Szerelvény és Szerszám Áruház - Aktív Kft. - Szerelvény és Szerszám Áruház

Active ltd. Time to change your name! Passive ltd would be the most appropriate name. The service is awful. It can be subdued for hours at the counter. Every salesman is doing his little thing on the computer. I left the whole thing up for an hour waiting. Sellers are uncomfortable, I have not seen a smile yet. Absolutely no customer centricity is applied. There was a time when I almost believed something had happened. They asked me what I wanted? They kindly served me and I'm done. I have been to several times since then and unfortunately meet again Passive Ltd! Get yourself together! Parking is easy. The selection is huge, but most are not quality! What I missed: aerosol paints, lubricants, quality angle grinding wheels.

In the store they are very normal with people, they serve you kindly as long as their interest or very kind. We bought a high pressure washer, unfortunately the system didn't work, please tell the handsome that it will be sent by post, so 2 weeks then nothing came .... He was the real man behind the phone! I called customer service it was very normal for the lady and emailed the warranty ticket! I do not recommend active business to anyone! Instead gepdepo.hu! The first in many promotions and services! Helpful team!

I bought a home water supply about 3 years ago. His pressure switch burned for 5 days. Take it back together, send it for examination. Oh no. In the middle of summer. I bought another one for money. After 3 months, the rubber bag popped inside. Reaction: The air pressure has definitely not been checked, that's how it is! Not under warranty. I bought a rubber bag. I took it apart to replace it. Well, there are so many welding knots inside the tank, it would wear out a tank, not a rubber bag ..... but since I disassembled it, it's definitely not a warranty anymore. Not a week passed, the pump stalled and a non-return valve built between the well. He kicked the tube of the well, we drank the cattle from a can all weekend. Seller reaction: -Hey! Was there a girl in the water barrage? After 2 months, the tank rusted. It is not a warranty defect, it must have rusted out due to a leak caused by a flat rubber bag. I bought another tank. I cleared the traces of bum welding from it. I treated, there has been no problem with the tank since. On Monday I asked my colleague to buy me a hydrophor pressure switch / I don't buy a factory unit anymore /. I wrote the parameters to him on a tag: 3 phases. A switching value of 5 bar falls within the adjustable range. What did they give him? A dry-running circuit breaker. Today / Friday / another friend asked me. I wrote the same parameters to him in an SMS. What did they give him? A single-phase pressure switch with an extreme value of 5 bar is the maximum. Although there are also 3-12 bar. It's called falling! It was enough. My only thing with the active ltd will be to tell the story to grass and recommend another store to them!

I bought a fireplace, paid in advance online, which was also indicated in the confirmation email that it was PAID. Shipped quickly this is a good point. I asked for delivery to my home address because I intended it for my family as a Christmas present. I was still at work in the other half of the country so I wasn’t home. As soon as the postman arrived, they told him that he should pay for it in principle. Until then, the courier won't leave ... I called the courier and had a SURNAME written on the package even though I have an invoice for paying. What’s more, there was an invoice with a stamp under the fireplace! that PAID !! We saw this later after unpacking. The postman said this is no longer the first high-value package paid to the buyer at this sender. He also had 2 other stoves worth 300,000ft that day that were labeled this way! I called customer service. I forgot to apologize, but I was told to transfer the money back, send me a bank account number. I did it. In response, I received that the amount would arrive the next day at the latest. This incident happened yesterday, I haven’t gotten any money back yet. If you can do it far avoid this store because the "great" rating is just plain misleading. I also attached the evidence! In the meantime, I received the money today (December 29, 2021) after great promises and multiple email and phone changes.