Anacapri Travel - Anacapri Travel

We traveled to Italy with them. The tour guide was great, the road was wonderful, but the bus broke down on the way home. We arrived home with a few hours delay and several transfers. The meal was very monotonous: pasta with pasta.

We were on the South Italian Boulevard with my brother, our tour guide was professional and kind, the price of the accommodation in gold was realistic. The bus was comfortable with the drivers were nice the scenery was fabulous the group was in a good mood. We wanted to have a good time and we had a good time.

The travel agency is 5 *, correct administration, helpful, quick response to letters. Unfortunately I can't say this about the guide. I'm not going to personalize I won't write down his name, (Rome 04.28-05.01) but the opinion is. The fact that we are using a service, in this case your tour guide, for which we are paying, is the minimum expectation that you will be waiting for the group and not running through the streets of Venice and Rome like a fast train and constantly watching your invisible shawl. (we said that the scarf would blend into the crowd, a brighter color would be more practical, by which time he, the passengers, had also tried a balance cap ...) Vatican: we asked how much to line up? We don't go in a lot of spades. We asked him several times for sure because we heard there was a horrible crowd and we missed it. He was convinced, obviously motivated, because he would have failed the tour guide award. The next day we wanted to say we’d just skip it, because of the big crowd. - It can't be, it's already busy. Immediately after the interception, there is no intention of me trying to cancel okay, or unfortunately I can’t cancel the ticket anymore, but of course I will refund the tour guide fee if you don’t want to come. We lined up, not a few, a horrible crowd inside ... here we already knew, we had been cut. It's unenjoyable because of the crowd. Obviously you can’t do that, but if we ask you why you don’t correctly inform that there is a lot of crowd, we have a hard time going and only pay if we can wait patiently all the way through. When we grumbled a little that it wasn’t about that, the answer is, be glad you’re not an English tour guide, because then you would have had to line up twice as much. We felt a little like we were for Him and not for Him. Humanly, there is still room for improvement and this is also evidenced by the fact that one of our passengers in the room forgot his earphones. approx. We were able to leave 5-8 minutes ago when he noticed and spoke. The reaction: - it was expensive? - Very expensive - that's why you have to buy a cheap thing that can be left out It might not have occurred to us to return, even though it wouldn't have consisted of anything. On the last day, it was also a problem that we packed the suitcases first because we would have had to wait while the drivers said we could go. Funny :) So much for guided tours, though I could still go on Accommodation: Jesolo 3 * okay what we expected we got. Rome 4 * hotel, one of which you can safely return, the quality and quantity of food does not reflect a 4 * hotel, glasses are dirty, service is cumbersome and we did not get what we asked for. :( Room and building are clean. Overall, our guide did well with our little team of 6 because we paid the tour guide fee, but we didn’t use the service because the tour was unenjoyable at that pace. So at least we saw Rome. I’m sorry I had to describe this, but there’s a tense pace at other travel agencies as well, but there they do everything for the passenger. We remain with respect: Ágnes H, Erika M, Marietta B, László K and János K :(

All in all our feelings are mixed. The agents at the travel agency are kind and helpful. The holiday program in Sorrento is good, but crowded. It is good that many sites are planned, but grabs a lot, it has a little tooth principle, some places are barely 1-2 hours away. The guide is somewhat ambivalent: Negative: scratchy style, talking about the bad side of things rather than the good. Positive: great knowledge, he was in the picture. Well organized / managed, controlled things. Overall OK ... The biggest downside to this trip is that the lovely bus uncle brought his (probably) relatives, whose behavior was of minimal interest, far less than the "non-insider" passengers. It didn't really build the mood ... It was nice when Caprin was queuing for the boat, the busman came from the end of the queue to the pasture, lit it under the nose of the passengers, when someone spoke to him, he was offended, sucked the cigar (!!!) and went back day. Nice.... The peak, when not everyone who wanted to pay for a trip to Rome because of fatigue, would have paid back in advance, but knowing that they had failed, there was no refund .... except of course For VIP passengers who just got the difference ... Are you sure this is a good idea?

The administration is completely correct, but the tour guide is not very passenger-friendly, there is still room for improvement, as if she was tired of escorting and sniffing a lot of people, and she could handle the problems with difficulty and nervousness. His style was also a bit strange, eg a lot of migrations, and of course it is good to share his own experience with us, but eg he constantly exemplified the previous groups negatively. So now we are sure of us, because we almost left a passenger, who then came to us by taxi with our own expensive money, because he got lost and didn't have time to wait ...

The best travel agency! Professional organization, professional tour guide, professional drivers! ❤️

We have traveled several times with Anacaprival but it has always been in pain These are very good travel organizers experts