Bakos Marcipán Kft. - Bakos Marcipán Kft.

We have been buying Christmas candy here for many years. Very good quality and completely acceptable in price.

The quality of the raw material is generally fine, except when it is almost overdue ... But customer service is criticized. For 4 years, NEVER, once, they can provide correct information.

High quality saloon sugar. Uncle Laci Bakos's expertise and decades of experience is a guarantee that the bobons, saloon sugars and other delicacies he makes in his family business are delicious and quality products.

Anno, when I was a doctor, I once tried to buy a truffle ball dessert from them, which was not bad, but the shopkeeper behaved in an unprecedented way. So it didn't make you happy, so the hope of our future stores was gone at that time .... To live near them is the same agony: on weekends between 8 am and 9 pm, at any time during the week, the pallets burned with great flame in the late hours, without showing the slightest sign of remorse. Years ago, I tried on the phone once: when I was trying to sleep my little boy for exactly one hour at the sound of their screaming circling on a Saturday. Well, without understanding, he ended our phone conversation with him and his family living and ready. Like me, there are many others in the area.

Damaged, moldy goods will be reinstated. Old woman does not give an invoice. Dirty cargo that has fallen to the ground is being reinstalled. Dead mice in warehouse, cat rolls up and down. Dirt and filth. The owner, during the two months I worked there, twice made up a large part of my salary. Wondering what crap news is and how many are leaving in 1-2 days ?! The farmer (woman) howls all day like a parrot or a crow inoculated with a duracell bunny, because that is the bird of death. According to the Internet, state-of-the-art machines are rotten, with scraps of 25-30 years old being installed almost every day. Workers do not wash their hands if they are given another job. The required heat break was never observed (!). You have to go first, but don't count overtime, forget it! More people are not reported, cheated. There is no rent for rural people, though the law says: Summary: If you want to work more than a construction site and get your salary down and get in the way of the wrong people!

I received a product called Vilmorikum as a gift, which is in principle a dark chocolate flavored with vilmos pear. In reality, a bar is unflavoured, relatively good quality dark chocolate, the bottom of which has some pear cuffs made indestructible and chewable. Strange.

High quality products at reasonable prices. But I can also recommend it to sellers!

We have been ordering Christmas sugar from Bakos Marcipán Kft. For the second year in a row, as a gift for our family and our wider family. The order was placed in October, indicating how we would ask for the packaging, as some of it was intended as a gift. Our order has been confirmed. 3 weeks ago my wife inquired on the phone when the showcases are expected to be ready, they will be informed they are slipping through the orders and will be notified when it is done. He called again on Wednesday when we could wait for the products, the lady on the phone said the order was done, we can go for it, in theory a notification was sent about it (which we did not receive). Every year a friend of our family goes for it and brings the order to us in the countryside. We told him he went for the order the same day (Wednesday), they said he had it, but it was not packed, prepared. She didn’t have time to wait for it to be prepared, so she discussed with the lady that she would go for her order on Friday, by which time she would be prepared. It went according to schedule yesterday, even though it was still not ready, but it was announced that a significant part of our order was missing and could not be fulfilled, a lot of products were missing from it, and what was available was also in incomplete quantities. They offered another product instead, but it wasn't as much as it should have been. They said they had not indicated that the order was completed (on Wednesday, they even claimed by phone and in person that they had been notified of the completion). Customer service is under criticism, scandal! It’s obviously annoying that our order wasn’t done, but we could have gone beyond that if the older lady at the scene was speaking in a normal tone, apologizing, and not in a disgusting style, even standing up for her when she made a mistake. The younger, expectant mother lady apologized and offered a 10% final discount, which we accepted. This could have been done correctly, as anyone who works may make a mistake, but we think it would be appropriate to inform the customer about this error in a timely manner in advance! On Wednesday, they could have said that the order was not made and we would choose something else instead of the missing products. One would have a completely different mouthfeel after a correct attitude than this. We feel frustrated and overwhelmed. We love the product very much, but so think twice about ordering it in the future.