BARA Car House Kft. SKODA dealership and service - BARA Car House Kft. SKODA dealership and service

It was good once in four… 1 Casco administration and repair (road painting white paint pollution all over the car) was all right 2 Periodic service and external and internal cleaning. It has been found that the emergency button does not work, so this is guaranteed to be remedied along with a toggle button that detaches the skin. After nearly two weeks and several appointments, I went in to pick up the car because a car rented from another company had to be returned due to a pre-booked period. They stated the car could not be released. I managed to discuss taking my own property then and wherever I wanted. In addition, non-mandatory road safety equipment has failed in the car. It took half an hour after the unfortunately raised tone. After a short time, it was indicated that the parts were available, the replacement was done quickly and in order. When I took over the car, I indicated that I had asked for the exterior and interior cleaning on the worksheet, which did not happen. The customer service representative checked and then accepted and walked away saying so there was no free capacity for the service. I have indicated here nevertheless on the invoice as an expense. Here came the answer I didn't expect… ,, we'll do it next time ” I have indicated to the gentleman that this does not really comply with the current nav legislation, please cancel as the work has not been done. This was, of course, remedied by issuing a new invoice / worksheet. 3 80,000 service. When all is properly replaced, when the brake pad was replaced, it was indicated by telephone that the brake disc was severely corroded and the corrosion extended to the brake surface. In return, I agreed to take a photo of it with a request…. This, of course, was promised to be sent digitally along with the worksheet and invoice. I never got the cc. In addition to 500,000 ft of general service. Of course, the replacement is not guaranteed, as wearing parts…, although not worn, “rotted” on the 2.5-year-old car with noble simplicity. Here I indicated the detached skin surface on the toggle button again, I listened to the service front office explanation in 15 minutes why a toggle button is not a warranty item and never was. I have indicated to him to look back once he has been replaced here and not a year has passed since the replacement. Found really recently replaced it, so pick it up as a request and then see-thank you… (I did not ask to be replaced immediately, just look into the possibility of replacement) It was found here that the license plate lighting is not working due to oxidation (this is a legal requirement) so it is ordered and will be called for replacement within a few days. 4 They never called ? After 3-4 weeks I spoke once with a service clerk who indicated he saw the open service sheet, he called back the next day… never called back… For 1-2 weeks I consulted with another service employee by phone, informed I really have an open service sheet, call me back within an hour. He never called back ? Bonus: at the pick-up after the service, we looked at each other kindly from 16:00 to 16:45 with the lovely lady sitting at the checkout in the empty salon because there was an urgent meeting at the service. The lady seemed to find the situation uncomfortable and called several times, unfortunately to no avail.

We sent my wife’s car (3 years 10 months) for periodic inspection, from where I was called back during the day with so much that the wiper blade would be worth replacing if they could be replaced. Given that a factory wiper blade is available for a third, we did not request it. It was very naive to expect that the cost of pick-up and drop-off service, inspection fee + any brake fluid replacement will stop around HUF 40-50k. After that came the cold shower, when the invoice was sent, which included some "extra" items, specifically new spark plugs, new pollen filter, oil + filters, and the labor fee for them, only ~ 160k forints. It is true that we did not ask for a deca service, as the car was sent for periodic inspection, not for service. I would add that the car has 38kkm and due to the Covid situation it has an annual mileage of 5-6,000km / year in the last two years and the car is owned, watched (due to muddy rain, the car was not clean on the outside). When we called them what it was, they released 42k forints from the 160k cost due to their "generosity". The other option was to put out everything that was put in, but then we could go back in 2 months because they didn’t justify the periodic inspection. ? Basically, the problem isn’t that they’re doing something if it’s justified, but that they don’t even ask the owner (who sends the car for INSPECTION) before they start to see if the operations can go. Instead, they hold their grips afterwards to "pay the peasant." Incorrect, clown, robber gang. note: of course, neither the external nor the internal cleaning was included in the above amount, which is a mandatory service in better places. Well, this is not a better place. :)