Borsod Klíma - Borsod Klíma

on-site survey, consulting, offer, installation perfectly done! professional team, I can only recommend them! Customer: Metal-Webshop Kft

Everything happened as we discussed in the store. The mechanic boys were skillful, worked conscientiously. Thank you very much, I wish many more orders. Hi; István Német

In my country family house a few years ago, I loved a climate with this company and was happy with them. I do the annual maintenance, which is a condition of the warranty, with them regularly. Last summer, I decided to install an air conditioner in my panel apartment in Budapest this year. I asked for offers from several companies, after comparing the offers, I decided to re-equip the climate with this company. My decision was based not only on the price of the air conditioner, which was very favorable, but also on the other commercial and service conditions, which will pay off in the long run and in the construction. I did not regret that I chose them, the disembarkation took place on time, at the agreed time, the contractors equipped and commissioned the climate with professional, fast, shortest possible noise. What I would highlight is that the workmanship was done with minimal dirt, almost dust-free. Based on my experience, I can recommend them.

The administration of the company is under criticism. We called them more than a week ago (Friday) to want to install an air conditioner for my mother. The clerk at the time picked up the data very kindly (address, phone number, what type of climate we were thinking of). The on-site survey was promised for next week. The following week, Wednesday, we asked when they would come out to the scene. The clerk is the lady he told us that they had no "order" with this data. We were already weird about that, but naively we gave it another chance and Thursday morning we called them again. I managed to talk to a gentleman on one of the phone numbers. He said he would call the girls right away and they would call me back later today to clarify things and discuss what to do next. It happened 5 days ago and we haven’t been called since. I believe that there is a lot of work in this great heat, but you still don't have to trust the customer. Say it that we are sorry but we cannot pick up a new order. We've found it ever since a more reliable (albeit Miskolc company) who are already more correct during the administration. Personally, I do NOT recommend the company to anyone.

After announcing for several weeks that our climate is malfunctioning, almost nothing worthwhile has happened to fix the error!

To be avoided. I agree with the 1 star comments. There were also installation problems with 2 climates. 1) the administration spins until payment. 2) the team comes out, they work quickly and skillfully. 3) after delivery, an error occurs during operation. Anyone who works can make mistakes. The customer wants to remedy this. 4) indicate to the clerk. Either forget the remark or the style is alpine. If you are persistent enough, they will come out again. Got that after 1 month. 5) The installation problem is not noticed by the installer. He doesn't look under the cover, he's humming the machine from afar. He's going for something else. Blow it off with fungicide and you're done. 6) An independent mechanic (F-gas test) comes out, cleans up half as much as they do, sheds light on the problem. 7) I signal the complaint, in alpine style, the clerk drives away that my guarantee has jumped because not their man has reached out to him. (Lie. The manufacturer himself and 2 independent air conditioning technicians have confirmed that other F-Gas test technicians can perform maintenance). 8) calls their chief mechanic, he also has a similar style of confusion for consumer protection. You don't even want to hear that there is an installation problem. Expensive bad. For those who do maintenance with them, I also recommend looking for a better one!

In the case of the 9.5x10.5m apartment, a distance of 12 meters was calculated for piping, so that the indoor unit would be located in the middle of one of the walls. When I asked what the reason was for charging 12 meters instead of 5-6 meters, the bidder assumed I couldn’t count. It didn’t even occur to him that the survey colleague was wrong and that’s why an asset sale and construction was floating away, and that was definitely not an option to explain how the 12 meters were calculated. I assume the HUF 200,000 difference in a quote does not matter to him. I won't even mention that instead of "12 meters" of piping, the outdoor unit could only be placed on the other side of the wall. Cost optimization only benefits the customer. The bid jerk spoke in a condescending tone. Such people are the biggest enemy of the customers, but most of all the company that employs him.