CAP Furniture Store - Siofok

More expensive than similar stores, but they are very nice and everything is there. Large selection. Then the promised 3-week deadline was extended by another 3 weeks !!! They promised free shipping over the phone as compensation. The next day I see on Facebook that this is their promotion this month anyway So I got big nothing. Plus, they brought the cabinet mounted on a sheet. The place of the sink was not even cut out of the worktop !!! Disgusting!!!!!!

Unfortunately, I did not receive the ordered corner shelf even after 5 weeks. He was promised for about 2 weeks that he would be there and brought home. An advance was also requested. I didn't hear from them after 3 weeks, so I called to get information. Then, accompanied by some excuses, they promised for next week. For another 2 weeks, I didn’t get another phone again, and the promise of “look it up and call me back” to my next request for information was not fulfilled. I think waiting 5 weeks for a simple corner shelf, what’s more, the complete lack of communication is completely unacceptable. It’s still good that I got the deposit back as soon as I went in person (not as if the business had gotten in the way), but the apology was missed.

I ordered a kitchen furniture in the fall. For almost 1 million forints. The inner rim is not worked in such an unnecessarily sloppy way. I can't reach into the branches without cutting my hand. I don't recommend this shop. I don't pay 3 forints

I bought a very comfortable double mattress in the KAP Furniture Store! I would give up to 6 stars to the rating, but unfortunately it can only be five! : D Helpful, dear sellers!

Very fair, I can only say good things. After the manufacturer's warranty expires, the company has undertaken the repair at its own expense. (double bed) Very customer friendly. And they were even fast !! In today’s world, not many would have done this. Thank you very much Once again!

Wide selection, kind service, satisfied customer. It's all in the store!

The store is located in the easily accessible outskirts of Siófok, right next to the Jysk store. Parking is possible on the paved plaque in front of the shops, it is spacious enough, enough space is available. The store consists of several parts, each with a different furniture group. The sellers are helpful, willing, they answer the questions immediately, they suggest a solution to any problems. They have a wide selection, they can probably suggest several options for each coveted piece of furniture. I myself wanted to buy a double bed, which I finally managed to do here. I wasn’t an easy case because the size and color of the bed was also quite limited. Still, we managed to select a suitable (exhibited) piece and book / buy it. At first I thought it couldn’t be transported to an upstairs room due to the size of the bed, but upon hearing my doubts / cancellations, the seller immediately told me that I could ask them for disassembled delivery and on-site assembly as well. Aware of this, I was electrified and didn’t even look any further, all that was left was to choose the right mattress. The expert salesman was my immediate help in this as well, we managed to short this issue soon, I chose a one-piece bag spring mattress of a sufficient size. The next day I went back to the store again and arranged the payment and we also arranged the delivery. I asked for the delivery as well as the subsequent assembly 8 days later, I thought that by then the room would be ready and the suppliers would also have time to prepare for the delivery. Well, I didn't have a problem with the first one, but the second item didn't go smoothly… I arranged for the day of the delivery to have someone at home all day, who knows when the gentlemen will arrive ... well, when I got home after 4 o'clock in the afternoon that neither their news nor their ashes, I called the store. There I got the information to calm down, they first perform smaller volume, faster tasks and after that they come to me. Great, I thought, I didn't want anything more than to pack furniture on Friday night… My fear was unnecessary, because another phone call came later so that they could go to us around 6, but one of the two vendors dropped out, he was left alone, should he still come ? Better on a peace basis as I didn’t want to spend my Friday night listening to a stranger’s curse, I preferred to cancel the delivery and postpone it to Saturday morning. After 10 a.m. the next morning, the van also ran in with the bed and mattress and 2 young men. They were polite, helpful. The smaller or larger pieces of the bed, by the way, arrived carefully wrapped in rugs. During loading, it turned out that they were not the ones who completely dismantled the bed in the store, by the time they got there, it was already partially disassembled. Thus, the assembly did not go to such a fleet, the situation of 1-1 pieces was sometimes questionable. Overall, however, despite the difficulties, they managed to put the bed together relatively quickly, even though the limited space only made things difficult for them. Unfortunately, however, it was also revealed that there were several small, hitherto unknown injuries on the bed: at the bottom of the headrest, the fabric cover was torn in one place, one of the wooden boards was torn next to a screw, a decorative strip had already peeled off. These are all minor aesthetic flaws, but to my knowledge I bought a new (exhibition piece), damage and flawless bed. I immediately photographed the defects in the presence of the mechanics, I also recorded them on the delivery note and signed them. The administration due to these took a while to wait for the manufacturer's response, but in the end we were able to reach an agreement with the store shortly. Overall, I didn't regret buying from them, I can confirm the overwhelmingly positive customer opinion about them, as they are waiting for their customers with a rich selection, helpful and professional staff, and customer-oriented attitude.