Coffee Machine Service - Coffee Machine Service

Dear Coffee Machine Service (Owner)! I didn't even get to the service, I was working hard to find another option because at the other end of the phone there was an extremely arrogant young man with zero helpfulness. It may have been a bad day, but I think whoever works in the service industry is not allowed. They may be professional, but it also matters to me the style in which they speak to me.

Unfortunately, they are not an example of honor either. Last year a real old machine was repaired, but 9 months after the machine stopped. The story is this: I brought in a Seaco coffee machine for repair, which happened after two weeks. According to the discussion, the repair was done after a telephone consultation. 35000 Ft. According to what they said at the time, everything on the machine was replaced. I'll be happy to pay you back and bring the machine. It works, no problem. In January this year, unfortunately, the machine malfunctioned. I have to write it down 8 months after the repair. I'll take them back without complaining that unfortunately it's not good. After descaling, the machine stopped. I used a Savax scale descaler, which was specifically designed for such machines. Last Friday I was called from the repair shop to get the repair $ 24,000. I told the mechanic I didn't have that much money right now because I went to work for another company. The answer is you can do it for 18000 Ft / note here what you said first 24000 Ft if you can do it for 18000 Ft / I told him to go in next week and we will discuss the fix. I went in today, And a very arrogant, contemptible person told me not to say that the inside of the whole machine had been changed. Because the other 129 people come in and say something other than what the service says. Could I not be the stupid? And what do I imagine, because it's an old machine. They do not give a warranty of only 6 months. Since the machine repair was $ 35,000 and all were replaced internally, you need a half year warranty and a one year warranty on operation. Although beloved fathers, they do not always make good laws, but they do. Not knowing the law, he did not escape punishment. I have to add, I did not ask for a warranty repair, but if someone like the one at the service station, so be it. Also, since I am not as knowledgeable as a good number of my fellow human beings, we rely on such repair shops to repair. Be sure to ask for an invoice. / I didn't write here by accident /

I took my grinder coffee machine here for repair. Once upon a time, it was repaired, but it worked. Now, however, it has been stabbed that I am not cleaning, even though I have run the cleaning program more times than necessary lately. The mistake is that it only works for three to four days after cleaning, after which it does not dispense the brewed coffee. With that, I submitted it for repair. I paid quite a bit of money for the service upon receipt. It operated for five days, during which time it drained much more water than before, and the amount of coffee dispensed decreased somewhat. By now, his original mistake of not dispensing brewed coffee came up again. Five days after service! No invoice, no block, no guarantee.

Helpful attitude, fast, professional work. Before I bought my own device, I asked for their opinion, they were willing to share their experiences of different brands and types, and they also helped me choose.

Finally! They really understand it! I can only recommend.

The staff member in the store does not inform! The device must be left there for testing and you will be notified of its status later! He forgot. To say that the inspection is 6000 HUF. you pay for this even if it is not worth repairing the device yet! I found that there were many appliances on the shelves! Maybe that's how they get products for sale? Because you leave it there if it's already too "expensive" to repair!

I brought in a Philips coffee machine for repair. They were correctly informed of the expected costs based on the errors reported. And when I brought it, I even got some good advice. Thanks!

I have had my machine here twice, they have done a thorough job and provided good advice. The price was correctly informed and even called when other faults were found and the repair was continued after consultation. I wholeheartedly recommend the service.