Dr. Couch - Dr. Couch

I only recommend those who have good nerves for waiting and false promises. 6-8 weeks on order. By contract already 8-12. Waiting + 3-5 weeks slip. Not available on the phone if you accidentally get a call back that never happens. I am surprised that consumer protection has not been studied more seriously by this company. Yeah and our sofa is still not there. On my son's graduation, guests sit on the ground because no basic fabrics are made in 3 months.

My couple and I were looking for a sofa after the renovation. We went to many places before him, we couldn't decide which and how would be good. Finally, this is where we chose a sofa called Kendra. There is a wide selection of fabrics, and what caught us inside it was that we picked one that, even if scribbled with a ballpoint pen, would come out of the upholstery with a warm wet cloth. Tried it and it really worked! We and the little ones like it a lot. We can only recommend it.

The sellers were very kind to me all along, they informed me of everything. They also helped me choose a fabric, telling me which one is best in terms of abrasion resistance and cleanability. They were told how long it would take for the furniture to arrive, fortunately it arrived sooner. I found everything okay, I recommend the deal.

My worst enemy is SE! If you would like to consult with consumers and customers on a daily basis, or if you like to look like absolute people for months, I highly recommend it !!!! Breeds that are breeding, all the way to the time the rooms had to be sold, everyone helped with a hand, but from the moment that I had a problem, all of a sudden, the "mouthpiece" that lasted for months came to an end, with a lot of nerves and adventures! Although we only wanted one usable set, we didn't get six here!

I felt very uncomfortable that one saleswoman was constantly trying to burn the other in front of us for not doing her job well. The delivery for the ordered sofa was undertaken for 8-14 (!) Weeks, but it arrived 6 weeks later. They said a horrible price for transportation, and they didn’t even know how much it would end, because it depends on how long it takes people to take it upstairs and assemble it there. We solved the delivery ourselves. After assembling the furniture packaged in pieces, it turned out that the upholstery was swaying on the seat. Do we then take it apart and take it back? Will they be sent back to Poland and undertaken to repair again for 8-14 weeks? So for us, it was a little disappointing. But we gave it a chance, so I sent the photos of the couch to the email address provided as warranty service and described the problem. The manufacturer offered a replacement. And the business is to arrange shipping and assembly. Arrived for +2 weeks after the promised time, It is impossible to reach the store by phone, they called me when I asked for the minutes of the complaint. They indicated that he had just arrived. I had to indicate separately that the defective one is also being transported, and during the delivery it turned out that it is not in their mind to assemble, or even unpack, to check that it is not defective in quality. They said if there was a problem with it, we would report it back for warranty. Well it was! One leg (plastic) was broken). Summarizing the experience of lutri here to buy.

Helpful, dear sellers. Wide selection, nice furniture.