Dunaharaszti Nagy Posta

They just throw in the notification regularly, they don't ring it!

We wanted to exchange my grandson's change in piggy money for paper money (3100 ft). The employee refused to do so, even though we rolled in the various coins to make their job easier. I think it’s just a matter of attitude, since there was a customer in front of me, no one behind me. Is this called a service? In any case, my grandson was discouraged from saving.

A postman working on Dunaharaszti Határ út / an older gentleman /, he is not satisfied with the tip left to him, he wants to determine how much he thinks he deserves. Since he didn’t get it, out of revenge the next day, with the front door open, he just tossed in the notice without ringing. Unqualified !!!

If I could, I would give zero stars. They have no idea how to treat a customer (I whisper, not disparagingly and instructively) as if I didn’t pay for the service either. I see socialism is not out of here, and many of the employees also think they are doing me a favor. Error! I believe that the Post Office is struggling with a shortage of people, but perhaps it would not hurt to sift through the existing ones, because it is a disgrace.

I wanted to inquire by phone after sending a package, because it comes from abroad and was already in Hungary at the beginning of last week. I called the number at least 10 times, no one picked up the phone! My question is: why? I believe there may be a lot of customers at the windows, but not that none of the employees have a minute to pick up the phone.

I would give less than zero, but I can't. Twice zero because there are two cases in a week. My package was delivered on March 29, 2022, on the 30th I received a notification of unsuccessful delivery by e-mail and the reason for the “lack of an authorized recipient” from the courier. I couldn’t pick up my phone, but if she had rang, my wife would have been home, she would have picked up the package. I called the courier and wondered why he didn’t hand over the package instead of leaving a notice, most importantly why did the status of the package remain in the mail? I got the answer that he called me several times - called once - and rang - he didn’t ring because the dogs would have indicated - and that they had already tried delivery several times, so. This is both a false statement and an impossibility because the package was delivered the day before! The log does not include multiple home delivery attempts. This procedure is outrageous! The e-mail stated about the unsuccessful delivery: "We will try to deliver the shipments between 8:00 and 17:00 on two consecutive working days." Why not deliver as they are written the next day or the next day? Why do I have to go to the post office - and I was only able to go for it on April 4 - and they have 5 working days to do it? If I want to, I will order it to stay in the mail, but I asked for home delivery and the ordered service was not fulfilled! On 01.04.2022, the sender called that Magyar Posta had informed me that I had not received the package due to the lack of an authorized recipient, and why I did not want to receive the ordered product? Because of their disgusting procedure, am I being humiliated and my credibility questioned ?! No reaction to my complaint by e-mail… On April 1, 2022, I was given a package left at the Baktay 1 post office, learning from the previous case. No notifications are sent as to whether or not they have arrived, the phone is not picked up, but any time I have called them so far, they have not picked up. If I could, I would miss the “service” of the Hungarian Post, but unfortunately the courier companies have not fully taken over their role so far. The time will come too, I hope.

I sprinkled flowers right next to the fence around this afternoon (with hose, so it wasn’t silent), about 2-3 feet from the mailbox when I noticed the rattling of the mailbox. I went there, there was a notice in me to go into the mail for my letter. I looked out quickly, the lovely postman already winding up in front of the 3rd neighbor. I yelled that sorry, but where is the letter. He was honored to come back, because of course he had it. Asked why he threw in a notice when I watered by the fence, he said he didn’t notice. The truth, however, is that the notice was already written in advance, because in a moment it disappeared from our gate, it didn’t even try to ring! Because we have a bell! When I "read it", he didn't even protest. Unfortunately, this is not the first time, nor is it the second time, that we are at home and yet we are notified because they are not even trying to deliver the shipment. I'm sorry, but should I stand in line at the post office because the dear postman is just spreading out pre-written notices to finish as soon as possible? I would add that it was not our postman now or at another time, but obviously something of a substitute. Outrageous what's going on here!