EgészségKonyha - Ebéd Házhozszállítás Budapest - EgészségKonyha - Ebéd Házhozszállítás Budapest

I ordered lunch a week in advance. It was brought in regularly after 1 p.m. I just asked to be brought in earlier. "Dear Sir, Unfortunately, we cannot guarantee that my colleague will arrive with your order by 12 noon every day. Regards," So if someone likes to eat at 2, they're good. For me, it's 1. UPDATE: They also brought lunch to two of my colleagues yesterday morning, but not to me. I called the customer service (very kind) lady to see if it could be shipped together. After a little searching, he said no problem. What makes the situation even more ironic is that they were refused and then denied service, even though they should have looked a little further. Plus, they even save a bit on logistics.

The food ordered for yesterday did not arrive by the specified 14-hour delivery deadline. At 14, I called customer service, where they received information from the courier that he had delivered it as early as 6 a.m. to 6 p.m. I indicated that it was definitely not in front of the given door, I was out at 7 in the morning and there was nothing there, it is not possible that he took me to another door, but the courier told me that he knew the residential park, put it down at the given address . They did nothing on the merits, the courier said he left me at my door, and I said I didn’t get lunch. It’s outrageous that they didn’t try to sort out the situation, they think that’s how it is handled, so I went. I’m sure I won’t order more from here, and I won’t recommend it to others.

I was very happy that there is a company I can order from with the IR problem and last but not least, it is relatively flexible as described. The order was ok for a while, I had been ordering for several weeks when it was "revealed" (not because I was notified) that the courier could only take delivery to my workplace between 6-7 in the morning, I no longer brought my lunch to the reception, saying that he would get there sooner than the building would open (8 in the morning), so he hung it on the doorknob. :) What God gives, someone well lived with him, just not Me! And it doesn't matter what an insulinist does, I can't just jump out of the distillery. I signaled to the customer service who held me responsible for how I think the courier will bring it out at 8am, there are plenty of addresses and then they have been banned from the site! I assigned this to an address (with a different account) where they can pick it up at dawn. The first day there was no problem, then the next day I looked for my lunch again, I called the customer service that it hadn’t arrived by the time the answer was that the packaging was damaged, so it wasn’t even taken out. I ask, and if I don't call, did I do that ?? Is this the correct procedure for ordering a special menu, or is it the case in general? There may be too many orders and they can't handle it, but you should upgrade or replace the supplier because it's not a service! Outrageous!

I see most people here object to the work of customer service and unfortunately I have a bad experience too. On the morning of March 30, I brought my food out the door and put it in the fridge and then left home. In short, I didn’t even order food that day, it was the neighbor the courier had delivered to me, and I was happy for him, I thought I had ordered food anyway. It escalated to the point that a woman called in a very jerky and accountable tone and although (in a way not worthy of a professional thief at all) I immediately admitted my mistake, apologized and asked who I could give the food to then, she repeatedly said it wasn’t mine and I did not order, all in a raised voice. Obviously, I spend tens of thousands of forints a month at the company and then all of a sudden I lose 3,000 HUF worth of food to the neighbor, a real breaking bad. Eventually we settled with the neighbor, but the next day the courier beat my door in the morning while I slept inside. I don’t know why it couldn’t be accepted that I was wrong. I think the smart courier may be wrong, the woman on the phone is obviously not wrong in her life yet, but the customer can beat the dust. Maybe instead of "sorry, investigate" they could slowly hire someone who isn't a jerk, but I don't know, I'm just a vegetable thief: / Obviously I don't order any more from here either.

Dear Health Kitchen. I am very sad, nevertheless I give 4 stars because in the two days I was satisfied with what I have, and telephone clerk was nice. Today's haul second dose of the same condition it was very small, but the soup with a generous, so I complemented each other. Which is why, unfortunately, no longer can I order from you, it is that it is delivered to the area in the morning only we can provide. I order of the job request, opens a mall am 10 pm. Today and yesterday is already there by the time I arrived to work with was the food, which is very positive, but it was taken over by a person whom I have never met and who is not there every morning. So I called the call center today, who called the courier and asked that this can not go after 10, unfortunately, can not. I asked him what the solution might be because you do not want once you go through courier but there is no one there who could take the food, I think the messenger is the largest piercing when you go potyára, of course, because I pay in advance for me not pleasant if I do not get my lunch . Order to another address, or a home, I got this solution. I am not at home, so you do not get there until a courier no later than 9, you can not take it. I read on your site that can be reconciled due date over the phone. I do not have an exact time, just enough not to bring it before the 10 locked up in my job and the cleaning lady in there in the morning, but not fixed, nor is it always the same. :( I sincerely regrets that because I did not have more, in this fast-paced world, people do not always have time to cook, and sometimes it feels good to a home-cooked meal, which is where I spend my days are not fast and semi-synthetic, such as in the mall. Thank you very much for this delicious lunch for two egészségkonyhànak, the courier is looking to sudden solution and who could not even cleaning the arrival of Aunt, but it took.

On behalf of Eisberg Hungary Kft. - from the supplier's side - we rate the exceptionally good professional relationship with the Health Kitchen with 5 stars. However, we received a complaint about the evaluations, which we unfortunately cannot answer directly, but I would like to take this opportunity to respond here as well: Dear Eszter Fruzsina Tóth! We are sorry to hear about the inconvenience you have experienced, and I would like to thank you for taking the time to report your fatigue. Feedback on quality discrepancies is especially important to us, we prioritize all matters and take immediate action in production with the help of our quality assurance colleagues. My colleague, Zsuzsanna Somogyi, tracked back the product in question and emailed you a detailed description of the possible cause of the problem and our future actions to prevent it. We would like to offer you a factory visit, so you can be sure that we strive for 100% quality and the highest level of customer service in our daily lives on approximately 5,000 m2, with the cooperation of nearly 200 employees. We are very glad that with your trust and choice of us, we will do our best to make this a one-time event. Best regards, the Eisberg team