Hopp Line Kft. - Hopp Line Kft.

The most enjoyable experience of my life! Not only the vibration trainer purchased is impeccable, we have been using it for two years almost every day, but the customer service is also a dream! The attitude and helpfulness of the Little Team is amazing and incredible in today's world! Our puppy chewed the cable of the machine and they immediately helped, fixed the “error” in an infinitely correct way, for which we are very grateful and we will definitely return to the webshop! Thank you very much: Saci, Kinga, Brigi and David! I recommend everyone to visit alinda.hu who wants to buy from a reliable, good place!

I have experienced a very fair and sympathetic customer service administration, which is very rare in today's situation. Thank you for being a customer, I hope to be in the future.

Alinda.hu, Hoppline.hu - It doesn't matter who you order from, the same company. It so happened that I ordered a bed frame on January 19, 2022 (Wednesday). The product was in STOCK, available for immediate delivery. According to the alinda.hu website, it will be delivered within 2 working days. On Thursday, I inquired about the product… it was not even given up, it was just added to the system for delivery - this was washed by the customer service. I also inquired on Friday when the promised delivery should have taken place, as the two working days had passed. According to customer service, the courier service has already taken it, it is in the depot. I offered to pick up such a product in person wherever I go for it, but alinda is an online company, they don’t have any pick-up points. Of course, in vain did I call a courier company called Raben all day… no one picked up the phone all day for hours. The weekend came. Nothing happened. After almost 4 hours of trying on Monday, I reached the courier company, who announced that alinda.hu had already requested the delivery of the package by 01.25, ie Tuesday! I'll call alinda again. They apologize, but in addition, the company does nothing. They can't do anything. I offer to scrape out a product again and go for it. This is not possible. For me, this lightning joke has been ticking a penalty of HUF 100,000 a day since Saturday, as it would be a supply that I am entrusted with purchasing. Conclusion. ALINDA.HU, HOPPLINE.HU never, but never order from here, unless you have unlimited time, as the company puts it on its customers! It’s a special joke that I pay extra for shipping and even cash on delivery! : D Avoid this site and this company, because if the smooth delivery happens, what if a warranty has to be enforced ?! Joke category!

I received the ordered device in a very short time, but after testing it turned out that it was a bad choice, not the equipment I intended. I asked for the return of the product, the courier checked in quickly again, received the package and 2 days later I received a notification about the refund of the purchase price. The bank was still clinging to the money for a while, but the store did what it could, professionally arranging the purchase and take-back all the way through (which in their parlance: withdrawal). Their telephone clerk is polite and friendly.

Dear Sarolta! I hope I’m in the right place now and can write my review here. So far, this has only been good for you and the company in all respects. My parents were merchants. They began their profession as masseurs in the "cursed" Horti era. I saw from them that the buyer was always right. Every buyer living in the area was known by name and there was nothing that would not have been done to the dear buyer. It was good to meet REAL merchants in this rushed world as well. I wish you more success and strength and health for your work. Sincerely, Géza Jávorka About Baja