Hts Group Kft - Hts Group Kft

(I wish I had read the google reviews before they came out to us ...) In MediaMarkt we paid 2 * 9000 forints for the installation of washing machines and dishwashers. HTS Group appeared after the time change, installed the washing machine. The dishwasher failed due to a component. They came back a few days later, leaving me here in the middle of the kitchen with an 8-month-old pregnant woman in the dishwasher. During a conversation with András G.'s colleague, it turned out, of course, that there is a re-entry fee for the unconnected dishwasher again, as I can imagine how long it takes to buy a part these days and petrol is not given for free either. The plumber Gyula B. then provided the phone with the waiver of the disembarkation fee. The plumber came out again, installed the dishwasher, and then asked for 22,000 forints for parts and installation costs because his boss said, "he can't do it, he's just an employee." Then I would ask you to provide my email address, because I would only send the invoice electronically afterwards .... After the plumber's second attempt, knowing nothing about it, he damaged the position of the water meter, and the kitchen swam in the water a few hours later. We equipped it with someone other than this company! Now we have to reseal the watch with the Waterworks ... For another 7000 forints! : D EVERYONE SHOULD AVOID HTS GROUP SERVICE IN A BIG ARC!

I ordered stove parts from the company several times, the customer service ladies were helpful and friendly, and the parts prices were also favorable. I don’t know their mechanics, but unfortunately in today’s world, it’s hard to find a fair, knowledgeable mechanic. Ui: Unfortunately, parts prices have skyrocketed lately! Concerning me specifically doubles (in 6 months) -

Gyula Balassa carried out the installation and commissioning of the purchased combined stove precisely and quickly. I am very satisfied with his work.

I got in touch with them about the installation of a combined stove. The telephone customer service lady acted proactively and with exemplary speed. The outgoing technical colleague did a quick and professional job. He was also very helpful, he drew my attention to the small details.

I asked for an electric stove ordered from Media Markt in a large rural town. The technician arrived at the agreed time, performed correct and fast work, and provided all the information about the use of the device. The next day I called a little more help from the center over the phone, I needed a document. The clerk was very kind and helpful, I already received the requested document by e-mail 10 minutes after the conversation. I have a very positive experience of the whole process and I am maximally satisfied.

Although I would have read the reviews. The business philosophy is completely clear: the customer is always the last. When organizing the service appointment, the dispatcher communicated with arrogant, one-sided conditions. I couldn’t have a faint say not to sit all day waiting for them to plug in an electric stove. Unfortunately, there is no or poor customer service training in Hungary, which should be very simple. Every member of a service provider should radiate in their communications that the company lives on customer satisfaction.

On Friday I bought a stove at Euronics in Dombóvár. I had the usual courteous, fast service, I didn’t even deviate the stove to pack in my car. This has always been the case, I don’t go there by accident. I asked for commissioning for HUF 15,000. HTS group Kft. They have 5 days, don't they? At 2pm on Monday afternoon, the man will call you Tuesday. I am in the countryside this week, my wife is working, but no problem 2 we are home. "Yeah that's not good, you can come anytime from 8-16." Okay I'll tell you then, I'll talk to the woman. Well, Tuesday is a forgettable Thursday-Friday sabin, then you can come. Okay, then they're still calling. Spoiler: They didn't call. We had already started worrying on Wednesday, there was no plan to deck those little sabers at home. I call the company, nothing anywhere, no pick up. I picked up the fost on Friday morning and got back the price of the installation. Today, Saturday, they call it Monday. Well, little brother, you don't have to come here anymore. This is a joke. Calling someone the day before to be home tomorrow is nonsense. I don’t know how it goes with them that employees get to signal their need for leave the day afternoon, but certainly not to us. But if I did, I'd shoot at least a couple of hours accurately.

Strongly avoidable! On the way to a purchase on Media Markt, we paid for the installation of an electric oven and an electric hob pair on offer from MM. Reconciling type, bill and so on, a gas mechanic came out who, of course (?) Did not understand the installation .. so a new date. Next came two unqualified home appliance mechanics who did not recognize the Eon connection, and I clarified the number of phases with it. At that moment, his competence was questioned, and then, with the help of my own electrician by telephone, I was able to connect a pair of shoes to the terminal. He didn't like the oven anymore because he didn't think the cable could get there, I presented it to him with the help of a tape measure, wao. Meanwhile, they communicated in an unqualified style, tossing their clothes, climbing through the house in dirty shoes. I would not recommend it to anyone.