Kovács Lovas Szaküzletek - Kovács Lovas Szaküzletek

Very kind and professional sellers, family atmosphere, great selection, highly recommend.

Inaccurate information. We were interested in a product from 60 km away. We came and it turned out it wasn't, sorry!

Nicely furnished, good atmosphere shop, kind, helpful seller. There is also a webshop if needed.

We sewed a nice and good quality blanket for us. Thank you very much!

I searched Google for a particular muesli before the search engine released one of their products. I put 2 pieces in the basket. I ordered, came the confirmation email about the order (delivery ktg: 0 FT!). Itemically describing the costs. Then came the courier and the knock, we think we have to pay 4400 HUF more. (I was not at home when the courier arrived, I did not even receive the usual SMS if GLS brings the delivery, nor an E-mail about the time of delivery) They received the package instead of me. I called the store and then they informed me that the email would go out automatically and the machine could not calculate the costs correctly. And somewhere (supposedly on the main page, where I don't have anything about it, but under the services menu item, it's about shipping costs, so they even informed me by phone) I ask, if I pre-order a product, why should I go through all the menu items on the page? Why is it not stated at the given product, muesli, in the confirmation e-mail that the machine does not calculate the correct price and it may be an additional cost for the dear customer. Either to get a potential buyer interested or, say, to be informed about it later, either by phone or email. The fact that the store's computer equipment does not allow for a correct cost calculation, why should I pay more? Nowhere has anything like this happened before. I made a complaint, of course. They told me why I don't understand how the machine counts badly. I had to say that I had to say whatever I wanted all the time, not to interfere ... Which I also find outrageous. At the very end, after a good few minutes of discussion, they offered to call me next time ... thank you very much I don’t ask for it. From here, I would have ordered the muesli (and much more) continuously for our newly arriving horse in the future, but I hope this +4400 HUF was worth it to lose a customer in the long run.