La Pergola Panzió - La Pergola Panzió

Dear receptionist lady, very nice guest house, beautiful spacious room. The receptionist also escorted us to our room, not only explaining where to go. We were with my husband and 4 year old son, the room was excellent. The guest house is in a great location, we were able to park about 100 meters away. We had dinner at the restaurant below, a real Italian restaurant, everything we asked for was excellent. The waiters were nice too. Recommendation: in winter, since there is only 1 jacuzzi, the wellness date could be booked, because you are reluctant to go to the jacuzzi with another company. The only negative: we have breakfast until 10, we went down at 10 a.m. and everything was empty. The problem is that they didn’t even pay attention, they didn’t spend. I asked for a replacement, they were kind and attentive after it, but by half an hour before the requested egg is brought out, etc., the man is already out of the way of breakfast. You could pay attention to this, other than that, our stay was flawless!

During our long weekend we stayed in Kaposvár for 1 night. We booked a room in a sister board, but it was canceled a few days before and transferred to the Pergola. When we arrived, they didn't know anything about it, the phone went, then we managed to occupy the room, which is nice at first glance, but ... An old circular house has been renovated, so when you leave the room, you find yourself under the open sky. It was unbearably hot in the room, so despite the comfort of the bed, we couldn’t sleep properly. And when he opened the window, everything was heard from the street or when someone left the room. In the bathroom, the tiles are placed unnecessarily, the water flows out of the shower and there is no soap dispenser where the shower gel / soap can be placed. The whole guest house has such a thoughtless atmosphere. This is also typical of the room, but when entering the street, you have to go through the restaurant to the reception for dinner. Everything was cold at breakfast, including sausages and eggs. The tablecloth was sealed on every table and it all had a cheap effect. The cheapest sausage, the worst cheese, the lowest salami, non-drinkable coffee. Plus, they wanted to bill us even more than we booked. The whole thing is thoughtless, disorganized. They seem to have spent a lot of money, just not well.

I submitted a written booking, for which I received a WRITTEN confirmation. I spoke to the receptionist several times on the phone. We went there and unfortunately couldn’t find our name anywhere, meaning we didn’t have a room. He quickly hooked up 2 rooms, one of which wasn't exactly what we wanted. No problem, we have a place! The receptionist Lady decided which room should be for my children (23 year old adults). Because it did not happen as He had imagined, He immediately criticized it and brought it to the attention of the "children" with a bitter remark. The thinner receptionist Lady was a little phlegmatic, contemptuous of us, and took it for granted that this was okay. The other little lady with long brown hair was kind and very cute, trying to compensate for the last 2 days. At breakfast, when the Lord of Reception made up the food, it was terribly slow, towed, cumbersome. We could hardly wait for the replacement. The second day in the morning a restaurant waiter Young Man was assigned, then everything went very fleeted! In front of him and in front of the restaurant down the hat. I prefer not to write any more, because unfortunately not much good comes to mind!