licsi.hu - licsi.hu

I sent money, they promised a refund, it didn’t happen, they didn’t respond. in the end I had to roll back the transaction with Revolut, it was within a few weeks, but avoid it!

We ordered from them twice. The first order was pretty much okay, although the courier was a few hours late and none of the products were brought (and since then the price has not been refunded, so they stole about 600 forints from us). Otherwise, the courier was helpful and normal in both cases (unfortunately this does not raise the service rating above 1) We asked for the second order for a Thursday, it didn’t arrive all night, I called customer service and then the next day he graciously called back to see what we liked. Well, we would have waited for our order. They claimed to have sent sms so they could only deliver it on Saturday. This, of course, was not true, we did not receive an SMS from them (nor an email, although they did reach us at these contacts anyway, e.g. when the courier called). Incidentally, they did not arrive on time on Saturday either, although they had already promised to deliver on time (they also managed to complete the late arrival only after several telephone requests). They only forgot a few things from the order, which were replaced on Monday ... None of the above is acceptable at a delivery company, I don’t order fresh goods to arrive maybe someday, I want to eat, I want to cook from it. The fact that my damages are not reimbursed more than once is a minimum violation.

In April, we ordered mostly meat and dairy products, ie perishable goods, worth HUF 40,000. The courier on arrival (came in a refrigerated trolley) and packed the products from bags into boxes (i.e. the goods did not arrive in refrigerated boxes) and then handed them to us. However, when the products were unpacked, it was found that the refrigerator was not refrigerated at all, and the temperature of the products and meat was between 28 and 20 degrees. When we called the courier back, he said the cooling didn’t go in the car and since 2pm all the perishable goods had been there in the unrefrigerated car on the scorching day. We received the products at 8 p.m. The sour cream is puffy, the meat stinks and I could list. We also called the owner, who, in the midst of dense apologies, told us to throw everything away (because it’s not worth sending him the car and returning the products) and refund the purchase price. However, this has not happened since. We have received several promises for this, but since then he no longer answers the phone, he does not answer emails. In the area of ​​consumer protection, we have filed a complaint. I do not recommend to anyone! Scratchy, incorrect company. Company name: Licsi.hu Shop Kft. Name of the owner: Ádám Menyhei Their registered office address: Újlengyel, Petőfi Sándor u. 48, 2724 As I see it, several people have been harmed. Who knows, file a report!

Well, I'm tired of lychee now. I can already see the comments have been taken off the facebook, I don't think it's a coincidence. I have ordered several times, so far there has been a problem every time. Among other things, every order has something that is exchanged for another product at will, and they don't even ask if it's okay or necessary at all. When I signaled this, the reaction was so yeah, sorry, and then they tell the courier not to happen next. (I don't think this would be the competence of the courier, maybe it could be some kind of written form, this has already been figured out at other service providers) That's not how it works, I didn't pay for it. Last time there was just something smooth that hadn’t been brought out and they said they were going back the money. After about three weeks and three inquiries, this happened. The package should have arrived just in hours now, the phone won't pick up. I hope I'm not the way the speaker before me ... Update: Multiple products missing from last order. The money was never returned, not even after several inquiries.