Megatherm Kereskedelmi Kft. Debrecen - Megatherm Kereskedelmi Kft. Debrecen

They arranged everything quickly, but the store only opens from 8am. The seller is not very helpful.

I was very disappointed in the sales shop in Debrecen. Through home renovations, I thought that if I got tired of the store in person, my purchase would be easier than if I did it on a web interface. I was wrong. When I was there, I wanted to buy 1 bathtub, 1 toilet cup, 1 toilet tank, resp. a sink tray. The seller looked at what they had and what to order, said they had a toilet cup but the others did not, but would arrive in two days. We discussed that I needed everything, set aside a toilet bowl in 2 days I would come back and I would like to take it all at once. The 2 days passed, I went back. Surprise started in the yard when I saw that the packaging of a brand new tub, cardboard, was soaked from the rain that day - which is a problem because the surface can be more easily damaged during transport. I was hoping that the outdoor bathtub I had ordered was not mine (but after a few minutes, the bathtub turned out to belong to my order) It was not a very pleasant experience that I lifted the bathtub and the packaging remained in my hands ... To the look of the tub, I got the answer from the sales lady: "she is alone in the store ..." - I wonder how hard it would have been or how much time it would have taken to cover the products brought by the supplier ??? Stepping inside the store, we agreed again on what had arrived. Well practically everything arrived which we agreed on except the toilet bowl was not what I had set aside earlier. " Yet I specifically asked that I want to take the products at the same time. It was so unpleasant that what it was two days ago is not now, even though I set it aside ... “They can’t progress in their jobs in house renovation,” they expect everything to arrive. I asked when the goods that are missing will come? In response, "in a week." I thought if I had, that's how it turned out to give the thing another chance. But there was no point in waiting. I went back 1 week later, a shopkeeper not very enthusiastic about her work, she told me that she had not arrived or was no longer in the central warehouse. Or it won't be expected. Hooray - I thought to myself I only had 1.5 weeks off the job due to expectations and I still don't have everything, I was waiting here for nothing. There was nothing to do, the Praktiker might be more expensive, but they don’t believe the man there, so I bought the missing item from there. The seller's attitude was not explicitly helpful. I asked a boyler if I needed it, he told me to order it through their central website. But good for me, I thought to myself, I drove there to make ordering easier in person, they are directed to the web interface for this. Why then the store ... Finally, I told the seller that next time I would order on their website to see if it was safer. As for the seller: if I order on the web, that order will also come to him from the center. Hmm. Hmm, if someone is there in person, why tell them to order the product online if the order is added anyway? Well there are contradictions here, as if the right hand doesn’t know what the left is doing. This makes it easier to shake customers off, which is not a specifically customer-friendly solution. On the other hand, I do not recommend the seller in Debrecen. I talked to the center in Érd on the phone, they are much more helpful and flexible. I recommend using the Megathermes website as it runs first into the center and later to the local store. This reduces the chances of unpleasant surprises.

Thank you for your respectful and precise service.

I bought an asymmetrical tub (Joanna New) with front panel, siphon. It was here at the best price. They were infinitely helpful, correct. Everything came in faultless condition and the delivery was also first class. I have already bought wall discs, tubes, etc. from them. Everything was always fine. Maximum customer satisfaction. Thank you very much László!

The seemingly retired man didn’t say hello after I entered, but that should be the least if he didn’t learn decency that’s his problem. However, he refused to serve without mouth twitching. His demeanor was instructive and sad. People go to such shops without expertise and the minimum is to get help. If someone does not have the traffic to trade and people then do not do such work. conduct. I will not recommend this business to anyone.

I have been there several times, I have always received the right help, we have found a solution for everything. Everyone was always helpful! I can only recommend!

What I needed for the plumbing was I could get everything. The salesman saw that he understood what he was working on.