Mester-Gáz Kft. - Mester-Gáz Kft.

I needed a quick boiler change because the old one broke down after the heating season started. Half (!) Hour after my phone call, the managing director of the company inspected the work on the spot, according to his promise, the correct price offer arrived the next morning, then the next day (!) At the agreed time, minute (!) he did the work to my satisfaction. This is how the market economy should (should) work. I wholeheartedly recommend the company to everyone.

Due to the planned boiler replacement I searched the distributor and service center of the brand boiler of my choice on the net. So I found it for Mester-Gáz Kft. We had the opportunity to discuss the options with the manager, and I received the offer within 4-5 days. Accepting their bids with no price, they were called the third day to arrange a date for execution. At the agreed time, the work was done precisely during the agreed time. I highly recommend the company to everyone! Thank you for your precise, fine work.

God save them from their caretaker Peter the Great. I have had negative experiences with it before, but you are forced to swallow frog if you have a problem with your boiler and do not want to freeze. However, he naively thinks that if you treat the mechanic like a male egg, he will not force you, but wait his turn (1.5 months), and will pay you what he asks for the assembly and will do his part. I did not dare to think that one does not appreciate the other's work so much that he cannot do so that he cannot make a phone call one and a half months in advance, assuming that one is sitting at home all day waiting for him. Well, as he is, others are busy. One thing is for sure: once I replace the boiler, I will be embarrassed to not choose one of the types sold by Master Gas. I just hope, or wish, for a good world for such service providers once in a while ..

We were standing before the replacement of a condensing gas boiler with a chimney lining. We chose a sympathetic mechanic. He despised a Bosch boiler with us, and when we tried to arrange a date for installation, he disappeared. After 3 weeks we got bored and we found him over the internet at Mester-Gáz Kft. To our great surprise, perhaps this is how we did best. Even the on-site survey and quotation was the same as in the general ledger. The mechanic promised to arrive between 10 and 11 am. At 10:05 he was already ringing. He promised to send his offer within a week. The next day he was in my mailbox, item by item, satisfying every question. It turned out that they had a license for simplified boiler replacement, so the maceration of the licensing and technical drawing was missing. They were in our mid-August survey, then by the end of September they dared to promise the installation. After accepting the quote, we called them when to expect them. It was promised Aug. The 21st is scheduled to meet the needs that have come. August 21 was called also Aug. On the 27th the boiler was already installed. The chimney was rented from above, so they did not break anything and they report to the gas supplier to replace the boiler. They took the old boiler and had to ask the fitters not to wash the floor afterwards, and we did it. We are 100% satisfied.

Our new condensing boiler was installed correctly within a day. They were measured once, everything was right. I wouldn't say it was cheap, but nowadays nothing is :)

We were lucky to have an appointment within a few days. It was an error code 108 after we drained the system due to the renovation. When we refilled, we thought everything was okay, but the gas boiler still didn’t turn on. However, the error code is gone. Only the wrench and SERV flashed when we pressed sg. That was the problem after all. The maintenance worker Csaba XY came out, within 5 minutes he spread the boiler to the motherboard, which was almost soaked with one and a half liters of water flowing out when checking the pump shaft. He could not get the screw back into the pump housing. We looked at each other a little here, but before we could say anything, he disassembled the buffer tank because of the heat sensor. The plastic cover on which the watch sits has been broken. I could handle it so far I had other things too so my dad stayed with him there until the end of the work which was still cleaning vacuuming hair drying etc. When he was pretty much unwilling to turn it on, he remarked that it was likely that the motherboard would need to be replaced (on which he himself poured not a little water). After a little sniffing and from the instructions for use, it finally restarted. By the time I got home, Dad was bothering with the cover because he put every second screw back in the wrong place or wrong. The bolts of the buffer tank have not come out since then: D one would expect a little more professionalism or "master" for 24,000 HUF for half an hour of work.

2021 February _ We wanted to switch from an old model to a Bosch condensing gas boiler, which is why we contacted Mester-Gáz Kft. As an official Bosch brand service center. Due to the change in technology, the existing chimney also had to be replaced. Simple administration and reliability were important to us. The on-site survey was conducted by Péter Nagy, service manager - it arrived on time and we discussed the needs in detail. The quote was quick, detailed and understandable. The bid prices are market prices, fair and not out of reality. In the simplified boiler replacement procedure, we had nothing to do but order the replacement, provide our details, and sign the official documents on the day of installation. On the day of the installation, Martin Martin and his colleague arrived on time, to whom we would like to thank again for their fast, precise and smooth work. An extremely professional, thorough and demanding team came to us.

If there were a minus star I would give them. I wanted to maintain my system with them, we even talked about a time when their mechanic didn’t show up. Too bad it took me a day off, as they can only make an appointment in the morning or afternoon. After that, I will avoid them in a big arc.