Mikro 2001 Kft. - Mikro 2001 Kft.

I DO NOT RECOMMEND ANYONE !!! Given an led tv which unfortunately did not detect the hdmi cable i.e. it is likely the hdmi panel is faulty. 1.5 months was inside the 3rd week came the call that you need the remote control too and from there no picture nor sound. After a month and a half we brought it in and it was a professional finding that it wasn’t worth doing it because we needed more parts than almost the tv. What part? Answer: which does not detect the hdmi cable: D Nah don't have fun anymore. There was no quote and 100% that they didn't even look because the bolts on the back were intact because it was marked directly. Oh, and yet 5,000 ft has to be ringed for being "looked at" at all (I think from a good distance). A word like a hundred jokes this place should be avoided from afar !!! -5 stars

For me, they are fixing a dishwasher. Failed to place it properly so the front plate was soaked. I do not want to pay the new warranty card. I didn't get an invoice from them. So I have to write to NAV, consumer protection and the Hungarian distributor of the machine. In fact, if we buy a large home appliance next time, I will definitely choose one for which they do not repair ...

I rang 10 times before a "lady" spoke to me who told me they might come here next week ... her style leaves something to be desired. The Gorenje service promised 1-2 working days ...

Extremely slow administration, TV error finding and expert opinion for the insurer took 4 weeks and 10,000+ VAT. I do not recommend this service.

On April 1, 2021, they came out to repair our washing machine ... They repaired it so that what worked until then was no longer after the repair. The customer service representative is a disrespectful, arrogant and cheeky woman. Helpfulness is zero ... The service colleague would rather shovel snow ... You don't need expertise to do that ... He doesn't have to ...

I do not recommend anyone to take me here to fix anything! I introduced a HUF 60,000 vacuum cleaner, with the mistake of turning it off after a few minutes. I paid the almost 4000 HUF inspection fee. After a good two weeks, I phoned them to see what’s new with the machine. Until then, the "specialist" couldn't see ... The next day they called to disassemble and there was an electronics fault that needed to be replaced. The electronics are 22000 HUF, plus 10000 HUF the salary ... I didn’t ask for the fix, needless to say. I went for the plane and got it back in unqualified condition. Scratched, stretched, crammed and covered with something (maybe coffee) is the outside of the vacuum cleaner (what could be inside?). I noted this, of course, in an immediate denial that it happened there, or in a raised voice the "professional" said to bring a screwdriver and disassemble it if I know otherwise. I asked back that this is how it works in a branded service center ?! Apparently, there was a denial and a rhetoric about the technical part that he had "learned" before the alleged regime change. If I know they have such a barbaric way for the machine, I can't think of taking it here. I’m sorry that electrolux calls this broker band a “brand service” on their own side. I am amazed that with such work, a service company can still exist in today’s world.

Completely unreliable company. We wanted to repair our Gorenje cooker hood with them. It was very difficult to reach them, we had to wait weeks for them to come out. Of course it wouldn't even be too much trouble, I thought they must be busy. Then the mechanic came out, looked at the hood, turned it on, and found something rattling in his engine. His answer was that it was broken (who would have thought ?!), the engine needed to be replaced. The whole thing is approx. It was 4 minutes, then the mechanic asked for HUF 6,000. Of course, he didn't even think of giving an invoice or a receipt. He said we would call them and then how much a new engine would cost in the machine, but he said the price of the engine would be around 60-70 thousand, plus labor of course. I thought I didn't need that much, I'll show the hood to someone else. Daddy came, took the machine down, looked inside, and then took a small piece of plastic out of the engine that caused the rattle. All for free. The machine has been working perfectly ever since. I will never buy a brand of household appliance that is officially serviced by this company again. Unreliable company, I do not recommend to anyone!

They took it for a HUF 12,000 inspection fee, and after a good 3 weeks they brought back a dishwasher (whirlpool) that there is nothing wrong. He was put back in his place, and then a colleague told my wife not to start it for another 3 hours because there was a lot in the cold car ... Of course the fault remained, it still didn't work. I DO NOT RECOMMEND, no one should buy a brand of machine for which they are the territorially competent brand service !!! I regret not reading the reviews here, unfortunately the negative comments are justified.