mille.hu - mille.hu

Kind, polite welcome, classy portal.

Unreliable and not customer-centric company. On February 22, I ordered custom textile labels with my partner. By default, their website did not work, it crashed at the end of the order. After a phone call, I was told to place my order via email because the purchase did not work. We delivered by email, we waited and we waited. There was no feedback, we called later, they didn't pick up the phone. They were reached once, after about 2 weeks. Up to this point, nothing has happened to our order. The lady apologized and explained that they have a lot of work to do but are looking at the order. They said they would send a sample to see if it would be good that way. They sent it, we wrote to ask for a little change. Nothing happened after that, we waited, we didn’t get any information. We called them on a daily basis, even several times. The phone is not picked up or pushed out, never called back. Today is March 17th and we know nothing about our order, we have no confirmation of it. We have contacted other companies who have undertaken to manufacture the label, we no longer expect products from Mille. I see that others have given such an opinion lately. They take customers for granted. As an entrepreneur, I know that there is never any way to deal with customers in this way. I do not recommend this company to anyone!