Minaret Residence & Relax Pécs - Minaret Residence & Relax Pécs

Basically nice staff, but quite rare to find anyone at the front desk. The guy at breakfast, on the other hand, was especially helpful! The room was nice and spacious, although the picture did not reflect the room booked, as there was an attic, spacious room in the picture and a room with a “cellar” feel in reality next to the breakfast room. It is especially disturbing for room 2 that it takes place next to breakfast so it is impossible to sleep for more than about 7 hours.

Our booked accommodation was told on arrival that it had been handed over to other people. Don't want to come here because they'll send you home with 1 divorce. The receptionist called the owner who said he had no more accommodation to go home. If you do not want to risk so much, avoid this because they are very incorrect. 500 km of driving plus free lessons all for 7 people.

We got a very clean, nicely furnished room! The property is a few minutes ’walk from all major attractions. The receptionist guy was very helpful, we were able to leave our suitcase at the front desk after we checked out so we could see the city before we left for home. We left satisfied!

We booked two apartments by phone. The booking went completely smoothly and the confirmation arrived immediately. The rooms are clean, comfortable and tastefully decorated! Breakfast must be selected in advance the day before, but it is not a big inconvenience and so at least less waste! Unfortunately there is no parking, although I managed to park next to the door, but it takes luck! Anyway, that’s also indicated on the website, if I remember correctly, so we knew what to prepare for! There really is no 0-24 reception, but they are warned about it too, so you can live with it! Overall, we were completely satisfied!

The accommodation itself was very good. Exquisite, nicely furnished, the receptionist was kind, we got all our questions answered. Breakfast was delicious, especially plentiful for a woman. The main attractions were really a spit away. One remark for those who book accommodation here: the apartment is in the middle of the city center and since it does not have its own parking lot, it is necessary to search the surrounding streets for a terrible time, especially if the place is unknown. But other than that, we were satisfied.

We only spent a few days in Pécs, so one of the aspects was that the hotel should be close to the city center. The Minaret Residence is located almost next to the Barbican, so we can reach the Museums, the Duomo and the Széchenyi Square within a few minutes' walk. In the Hotel we were in a comfortable, clean, demanding apartment room, where we met high quality even in the bathroom. The staff were kind, attentive, helpful in our breakfast selection, which was a little different from what they offered. We also used the private sauna, which was also adequate, we got a great time. We had a great time, we will definitely come back again :-)

Extremely bad experience !!! We booked the accommodation for a weekend, specifically through our own website, in order for the hotel to be the best and not to have to pay a high commission to the booking. There was also a phone call about breakfast, they said everything was fine, the accommodation was booked by us. By doing so, unfortunately, it did not even appear that they had forgotten to send a confirmation. We went down to Pécs, traveled for 3 hours, when we were told that they could not see the booking as it had been canceled. We were rightly outraged to ask who had canceled it when our booking was confirmed by phone (unfortunately the dear person forgot to send us a confirmation email). We mentioned that we booked directly on the hotel’s own side to make it more advantageous for them, the reaction was a shoulder strike and the fact that the hotel was full house, now they rented the room to someone else, let’s go. Helpfulness and professionalism are equal to zero, I think that in such a case, if the guest suffers any inconvenience, especially of this magnitude, it is the OBLIGATION of the hotel staff to provide compensation. No one should choose a hotel if they expect to have space reserved for it and not give it out to others!

A friend of mine asked me to bring their entrance card from the reception of the pension, because they will only reach Pécs after the reception closes. (It is incomprehensible if there is no 24-hour reception, why not open the door.) He corresponded and discussed everything with the place. I had another hotel guest moving in before me - like a snail, so did his service. Sebaj. I waited my turn and say I came for my friend’s admission card. By the time you ask me for the ID cards that have been agreed and emailed to you anyway. With widened eyes, I ask back, "What kind of IDs?". I told him what was described above - to understand my incomprehension. I am attacked by an outrageous, Alpine, aggressive, instructive style that 'I'm talking to him ... I will tell you once again the reason for my confusion, but instead of understanding what I am talking about, he continues to ride on how I talk to him. I ask, then, what's the solution for him, "He won't issue the ticket until the IDs are there." Ok, then thank you, goodbye! Well, I guess the hospitality of this "gentleman" - I suspect he may have been the owner - is, I think, lost track. Although I did not use the services of the place, but I do not recommend them to anyone, it is scandalous.