Ms E-Commerce Ltd. - Ms E-Commerce Ltd.

I ordered a refrigerator which I got but the trouble is that the engine is faulty. They have been out for a month. it's been two days !!! I'd rather not describe what kind of band ....

I turned off the television I bought within 14 days. The -1 star is due to poor phone customer service, they are unavailable by phone, I recommend the form on Facebook or on the site. Anyway, they came right for the goods and I got my money back quickly.

MediaMarkt is a scam for this company. If you buy online from MediaMarkt, you are actually buying from this company, not MediaMark. So, if you have any problems with the product you bought, MediaMark will pass it on and not help, and it is impossible to reach this company! I never recommend anyone to shop on MediaMarkt’s online site because this company only collects the money, it provides a minimal service. I think I would have done better with an anonymous little web store, because the product would have been even cheaper there, and it would have been harder for any company to get worse.

Imperfect gang. I pre-ordered and paid for a Huawei P20 lite that I intended as a gift. Two weeks (!) After the release, I still haven’t received it, but they can’t even tell me when to get to the courier. The former is just unusual, while the latter is pathetic. "On or after the day of publication" - they cover up with this primitive deadline. It was with competing companies on the day of its release, they didn’t even have an option to take over the store. I know, I know ... on paper another company is their webshop, blah blah ... (why?). From here in this form I will never buy anything again. Apart from sending nonsensical emails, their support knows nothing else. It's as if you're corresponding with tamed monkeys. Copy & paste.

I ordered a cooler from them every two days I signaled that it was going to say to the service and they should have replaced it within 14 days without any indication. so everyone scolded my neck jekzem 2 homapis the cooler can guarantee I called the area representative who told me they don't give me a replacement voucher and the cirrus did what we can surely do and open the fridge often! I bought tertivenyesen recommended because it is not rods.deny waiting to answer! Electrolux was the manufacturer who stitched his eyes at the neck with the dirty lice he was selling! 120,000 ft of this cooler?

The whole thing is below criticism, as I have written before me. I ordered a 3,000 ft film for approx. 10 days ago. He was in the mail the next day. After a while, nothing, and then looking at the postal parcel tracker, it turned out that the parcel had been misdirected, so it was sent back to MediaMarkt. Since then, 1 week has passed slowly, but no picture or sound, no indication of what is the case with the package, and it is impossible to reach a live person on the given number (s), in return the caller can pay the call fee (fortunately my package is good, so it does not cost extra). So far I am at 3 * 10 minutes, approx. After 10 minutes, the line is automatically disconnected. Never online again. For a company this big, it’s not worth it in 2017. Foam on the cake that the price of the product was already settled on the online interface before buying. Update: I was able to reach customer service after quite a few phone calls and waits. Turns out they didn't spoil anything, but there may have been a problem, not knowing what, but they're looking after it. The product has returned to the warehouse, but they can’t ship it to me because they no longer have such a product with them (?!), So I’ll either buy something else at the right value or refund the price. Needless to say, I chose the latter. The problem is not that there was something wrong with the delivery. It happens. We are human, we make mistakes, computer systems can also be faulty, and so on. The problem is that if the customer service lady had seen in the system that she had come back to them 1 week ago, maybe someone should have bluffed me at something about what options I could choose from. Or, if you read the reviews and see that telephone customer service is often out of reach, you may want to expand your hardware and / or human resources.

Very helpful team. I received my products quickly and carefully. The post office took my order to the wrong address by mistake, but the customer service handled the problem professionally!