Pálinkás üveg és különleges üvegek webáruháza - PALACKÁRUHÁZ - Pálinkás üveg és különleges üvegek webáruháza - PALACKÁRUHÁZ

Great customer service, correct information

They were very kind, flexible, I bought super cool things from them.

Super selection, professional and kind service!

Due to my own stupidity, I ordered a bottle for a birthday present at the last minute. I indicated in the order that if possible, they will try to ship as soon as possible. The company fully accomplished this, as the next day of my order, I was able to get my hands on the product I ordered. Both the product and the service were great, thank you very much again!

It is unacceptable and unqualified the way this service provider treats its customers. We requested the package in person, as a family member lives near Komárom, the matter was not urgent and so we saw the safest transport of the bottles. We agreed on a pick-up date with them in advance by phone and refused to open the door at any of the agreed times. It was that we talked on the phone 20 minutes before the scheduled pick-up yet they didn’t open the door. The bell works and my family member waited 10 minutes, there was no problem with that. I spoke to 2 of their colleagues on the phone during the appointment, one of whom (with whom I spoke for the first time) was extremely unfriendly and inflexible during the conversation, although we gave no reason to do so. It was felt that he was already angry with us because we dared to call them. After that, I no longer asked my family member to jump for it for the third time, but I described to them the negative experiences and asked them to mail the package and how much the shipping would cost to transfer it then. For this, they refunded the price of the package and told me to look for another provider. Never! I do not wish anyone with this much inconvenience, lost time and energy, unqualified treatment that we have received as prepaid customers. It’s sad that someone is standing like this for their clients and other people at all. :(

I am maximally satisfied with my order! Minute service, fast delivery, perfect product. You don't need more than that.

Helpful, kind, professional team !! It is rare in such a webshop where on request if something is very urgent then there is a solution. I think I will be a regular customer ... Just keep going !!! ???

I can only report on a good experience. Assistance was provided on request (in the Bottle Store Comment box) - as I did not select the correct cap for one of the products (a buckle instead of a screw cap) - so it was still possible to change the order. Which arrived on day 3. And the bottles are even more beautiful live than they are in the pictures, they are good quality and close well. Thank you very much again!