RADIUM.HU - RADIUM.HU
4.6/5
★
based on 8 reviews
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Contact RADIUM.HU
| Address : | Bécsi út 165, 1034 Hungary |
| Phone : | 📞 + |
| Postal code : | 165 |
| Website : | http://www.radium.hu/ |
| Categories : |
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dt- Watz on Google
★ ★ ★ ★ ★ Friendly staff, contacting them is a breeze. Product great and they kept in touch as well throughout the whole order processing.
Well done, would buy from them again :)
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Mrd00dl3s on Google
★ ★ ★ ★ ★ Awesome place! Ordered a PC part and was able to pick it up in store without any issues
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D G on Google
★ ★ ★ ★ ★ So, Radium.hu it's coming with an aggressive marketing: full of ads and special prices. I was looking for a Desktop PC for gaming and the best bespoke solutions in Budapest are PCx and Radium. After reading couple of reviews I chose Radium however the negative reviews you can find in the forums do not really match my experience.
They delivered everything I ordered, we had few day delays but it's understandable considering the COVID-19 situation.
My biggest concern is their website and the communication channel: I didn't receive payment confirmation, delivery info, order updates unless I asked but I was always cared by the customer service (Mate is very patient).
What I would like to suggest to the Radium team is to fight those negative reviews and try to enstablish a more authentic relationship with their customers.
Forgot to mention, they supported me in english the whole time!
Attached my set-up :)
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Marco Valenzuela on Google
★ ★ ★ ★ ★ A great computer store, bought an Asus laptop at an amazing price, so far everything working just fine. Super nice people and very polite online chat support. Would recommend
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Luca Speranza on Google
★ ★ ★ ★ ★ Very competitive prices and wide selection of notebooks. I wanted to purchase a notebook and they replied to all my questions via email in English. That was essential for me as my hungarian is rather poor.
Giving only 4 stars because of 2 issues:
1) after ordering, there was "radio silence" for several days and I had to contact them to find out when they were going to fulfill the order. Communication in this regard could have been better.
2) I ordered a notebook with 16Gb of RAM and, when I went to pick it up, it turned out that this was an upgrade performed by them with aftermarket parts (on the invoice is not even mentioned which brand the extra RAM is). I think they should have made that clear in the product datasheet on the website.
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Дмитро Гаврилків on Google
★ ★ ★ ★ ★ Really fast and professional service. I had been looking for a laptop for a quite long time and finally found the desired model only in this shop. Many thanks!
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Márton István Vajda on Google
★ ★ ★ ★ ★ Quick service, place is a little run down, but they were really trying to help. My laptop I bought first here was probably with faulty memory. They exchanged it quick let's hope this time it works. Place is a bit out of town so that's not the best but otherwise OK.
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Mohammad Fazle Rabbi on Google
★ ★ ★ ★ ★ I bought an Asus Vivobook 14x pro laptop with an Intel Core i7 processor and an RTX 3050 video card. It arrived unscathed a week after payment. Fast, accurate, professional. Everything was as it was written on the website. Customer service answered all questions immediately via chat.
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