RESERVED Shopmark - RESERVED Shopmark

Most of the time, only the ground floor cash register is in operation and progress is very slow. Uncomfortable clothes in hand waiting for our turn. All this despite the fact that the cashier is working properly.

The sellers are very kind. :)

I ordered the 3 pieces of pants online I returned them because the sewing was faulty the money is not returned only you get your money back if you register with them on the website and you give your international bank account number and then they have 14 days to return the money to you semtortent and until I called them every day to see when I would get my money back. It is a very sad thing that we are here in today's world.

Nowhere is it stated that online orders can only be taken upstairs. I stood along the line at the checkout on the ground floor, from where I was sent upstairs. When I remarked that I was queuing down completely completely unnecessarily, no one thought to handle the situation flexibly, bring the products there, apologize, stuff like that. Good products, good prices, but there is room for improvement from customer service.

Their serious virtue is that, unlike many shops, they not only thought of 20-pound guys with iron, but also larger ones. So I also found plenty of XXL jackets, of which I bought one and am satisfied with its quality.

On October 2, I went to the store on a dutautan. I brought back a blouse because it was faulty. There was no block yet, but with great difficulty one of the employees began to retrieve it from the cash register. The employee next to him kept saying that he wasn't looking. Couldn't find it. After that I bought it and after payment I thanked you. The "nice" lady didn't react, just pursed her lips after I had this. I indicated that I would complain about his behavior, he replied: feel free. I see no one’s reaction here responding. I ask where to complain.

After buying, I noticed that I paid more for the piece of clothing than is on the label. A few minutes after the purchase, I signaled this again at the checkout, by the time the reaction was so much: they checked it out and already a few pants were overpriced, so it all costs that much. Then if it doesn’t show on my label (even the top three below it for sure). I told the two girls working around 15:30 on October 24, 2021 that they were obliged to sell the product for the advertised price, but they just shrugged and replied that if there was already a 20% higher price for the clothes, it would all cost that much. .. Of course. I would ask why should I check the whole pile to see if any of it has already been charged? Of course, it’s not the price difference and the relabelling that’s bothering, but the attitude of the business. Why is the system already carrying it at a more expensive price when sellers haven’t re-labeled all the pieces yet (and there was no sign that re-labeling is underway here)? Thanks for the misrepresentation, you have become less with at least one regular customer. Dear old and new customers, take a good look at what you are losing, because it may cost more than the checkout .. :)

Service and customer attitude are zero. Uninteresting and phlegm sellers. A joke they do with the customer. If one of the cash registers on one of the 2 floors is running, you still have to wait for someone to come there graciously. Next time I'd rather go somewhere else. Everyone should always check the prices with the block, because that was not right for me either and when I complained and reclaimed the difference they waited 20 minutes to get bored and rather leave. The title of the most and most uninteresting sellers store is expected of me.