Rotech Szerviz Kft. - Rotech Szerviz Kft.

The expertise is excellent only damn expensive three spins in the washing machine 8000ft bill without 3 minutes the mason daily 20,000 for 12 hours a lot? This is thought provoking !!!!

The Lord’s communication style is a bit chunky, I don’t think I want to get in touch with the company more than once.

Fast, professional work, though I forgot to write the tool. If I didn't call them, maybe the little machine would still be there.

The following review has previously been posted on Facebook. Today, my parents brought me a De'Longhi (worth 150e forints) coffee machine, which was stored in their warehouse for 3 weeks. The drip tray and cappuccino tube of the machine were completely rotten, and when asked to do so, the mechanics and the clerk in an overbearing tone announced that the machine had arrived that way. This was a lie, of course, since the coffee machine was 1.5 years old, it was always properly cleaned. Obviously, improper storage or handling has rusted the metal surfaces of the machine, which is not very reassuring during a warranty repair. During the test, the machine squeaked during water heating, it never made such a sound before. It was originally serviced due to a fault in the water heater, so something has been repaired, but after that we don’t have much confidence that the right parts have been repaired. Unfortunately, the machine was not photographed at the time of service, we will certainly not make such a mistake again. I recommend everyone to avoid the company far away and instead turn to the right branded service! If, however, they are forced to take any technical devices there, they should be photographed richly so that they can prove their truth. In the meantime, we also contacted De’Longhi branding, who replaced us with rusty batteries for free and were able to communicate with us in a human way, which is not the case with their colleagues in Kaposvár.

Service? Maybe, Parts replacement space is more! I don't think there have been any services for a long time.

Two weeks after reporting the bug, I called them if they wanted to come out at all and make some money. I was promised that the mechanic was looking for me next week, and he called me next Monday. It was very difficult for her to understand that nobody was home at 1:30 pm on Monday because we were working. All right, then call .... it took four weeks, I haven't heard from them since. I called another mechanic.

A company refrigerator should have been repaired in the middle of summer, which quite a few people use. I waited 1 week for the mechanic to come out, who said on the spot that the repair would cost roughly 25,000 HUF. I provided my email address. We agreed to send the official quote. After waiting another 10 days for this, I called Rotech’s central phone number. He was promised to call the mechanic because he has the worksheet, he can give correct information. That didn't happen. I called them again the next day, there was also the mechanic who claimed that he could not find a nameplate so they could not undertake the repair. He also claimed to have communicated this to me on the spot. I turned to the customer service representative who said he believed his colleague, not me. That concludes the conversation and the case. I do not recommend anyone to get into any deal with this company!

The mechanic came out for 8,000 HUF, who finally found out what the problem was with my dishwasher, then we discussed it, sent a price offer, it was Tuesday morning. I can't reach him since then, a gentleman on the central number promised to call me back, nothing since then ... well, I don't need that, I'll solve it differently. I'm sorry for the 8,000 HUF! I WILL NEVER TURN TO THEM AGAIN! I do not recommend to others!