Semmelweis Egészségügyi Kft. - Semmelweis Egészségügyi Kft.

SOTE is an excellent institution, I have experienced it several times. My current opinion is only made with Peter Holló, one of the doctors of the Clinic of Dermatology. In Semmelweis Kft's pay-as-you-go service I would not have thought that I would be able to meet such unwise, incompetent and unprofessional doctors. He was particularly troubled by treatment for having to look at her other activities by interrupting it. He did not accept any apparent facts that could be seen on the basis of the symptoms and described the outbreak of the disease as outlined in the outbound leaflet. I have a paper about the giant's mistake because there was another doctor who was making a biopsy and it was just my illness that he absolutely excluded on paper. The indication of treatment was also inadequate and ridiculous, as it described a drug (a single pharmacy base cream) that I indicated had previously been tried for these symptoms but was ineffective. It did not interest me, neither the history of medical history I listed. With such communication and knowledge, how can a doctor be? In addition, he leads in an institution. Yeah, for the five-minute "treatment" 25000Ft was frankly liquidated. So what was the name of the bill: "Professor's Examination". This? If you know, Doctor Péter Holló avoid a good distance from you!

There are very serious problems. I had a question about a find, I waited 2 weeks. No matter, I wrote a polite email first. Then they replied that the find was done and uploaded the same find to the cloud. It's disgraceful.

I used paid ophthalmic ophthalmic treatment, congestion, (despite the time) several hours of waiting with OEP patients would still be fine, but when I asked for emergency control due to unexpected complaints (pain) after eye surgery (the next one was registered only two weeks later) , They wanted to pay me 17 thousand HUF, only to have my eyes examined for a few minutes to see if there were any complications. I find this unacceptable, as we have already spent well over two hundred thousand on surgery, and we expected different treatment.

Long waiting time, bunko people, expensive. They do not give an invoice (which is required for a private insurer) cask if I write 3 emails. They do not send any information about the booking (neither confirmation nor details of where, etc.), I had to go after it. If you can, look for something else!

I just went for a "just" lab test. They were very decent about booking, I got an appointment soon, they kindly and patiently explained where to go and what to say. The fact that paid and tb-based patients are not separated (so there may be a bit of waiting time, for me it was roughly 15-20 minutes in total), however, when I went there and said "I am a Ltd. patient", separately they dealt with me. Since I didn’t pay online, there was a bit of a hurdle that I still had to issue an invoice and go to the secretariat to pay separately before the investigation (it’s worth knowing this if someone is in a similar situation), but from there things went smoothly.

Under the heading “Private Order”, washing your order within the framework of SOTE is OEP - and ordering is simply catastrophic. I came after waiting for 1 hour because they would have to pay me for it! The reaction to my phone complaint was, "Why didn't I call them, they must have stabbed me at the checkup," as if at least I needed to know. The assistant then calls me where I am because they called me. Indeed? I didn’t hear it because I sit here at my workplace and work. Then he says that unfortunately it worked out now because I could see how many there are. But then what is the private order up to and what should I pay separately? After work, I had to take an hour and a half again to wait almost again, luckily the assistant was watching this time. However, there was no X-ray at that time. I was able to come to Vecsés again after Dr. Hetthéssy, where only she could give an X-ray referral, while she let me ask the family doctor. When the door opened, I said I didn't get a referral: "Okay, we'll call." "But we talked ..." "Okay, we'll call." with the find. Yeah, I just found out there are people going in first. At a patient admission in Vecsés: "The doctor did not write it in" Scandalous standard !!!

The experience of a 7-hour paid examination in the morning: even 20 minutes late with me, they were polite and kind (even the concierge lady). Maybe because there were few. The appointment was smooth, the lady asked me professionally what I wanted, she explained exactly where I needed to go. Public health is nowhere in the world. Despite the fact that in half of the cases I go for a private order, so I have experience in quality service, I have not yet had very negative experiences in Hungarian healthcare.

At the end of October 2021, I had a knee replacement surgery organized by Semmelweis University Ltd. at the Orthopedic Clinic. I have previously asked for quotes from several private clinics, but only from here did I receive a written, correct, all-inclusive detailed quote, which I accepted. The amount is staggering, but usually all private clinics work at a similar price. On a TB basis, I would have had to wait another 1 year for this surgery, so I got an appointment in 1 month - true on a paid basis, but if it’s urgent, one will reconsider the options. Pre-surgery focal examination was also included in the price and was performed there in the weeks before surgery. I managed to get all the tests done in a well-organized way, with dates and adherence to them - there was no interruption or half a day of waiting. Well, the surgery itself was done entirely at the Semmelweis University Orthopedic Clinic - the only plus was a 2-bed room with a bathroom, TV and fridge. Don't think of any extra services - you only have to pay for it in 1 month instead of 1 year. The food is completely hospital - not a big deal, but you can eat it, not really that bad. The Clinic itself is very clean, tidy, the staff is kind, friendly and helpful. They work a lot, a lot of the patients and even then the covid epidemic started to bother me every day. The surgery was performed by a team of professional doctors - doctors with great knowledge and assistance - in perfect harmony and very organized. There was no problem with that. Overall, the surgery went well - and despite the fact that it cost a lot - I’m not dissatisfied with what was offered in the quote I totally got.