Sóangyal Sópince és Biobolt - Sóangyal Sópince és Biobolt

Kind service, very good prices and you can heal by relaxing in the salt cellar.

For me, health is really important. I used to buy my necessary vitamins, teas and jams in the Salt Angel online store. They are very kind, fast and helpful. If I call them, they can always provide up-to-date information. delivery has never been a problem before. Even in these difficult times, I can only recommend them.

Since my first review mysteriously disappeared, I will describe it again :) The customer information of the store does not exist, the handling of the customers is scandalous. If I am interested in answering, but you can still just take the time or lie while the business belongs to me. When ordering in advance, I did not receive what I ordered in the sent package. The reason: since the product I ordered was out of stock, a larger, more expensive version was shipped without prior consultation or discussion! This is basically deceiving the buyer. Who gave you the right to post and bill me for something I didn’t order? In such a case, it is always customary to discuss with the buyer how to proceed, maybe wait until the requested product is received or ask for a refund ... Well, here they have decided 'kindly' for me. In addition, several other products were not available, the price of which should have been transferred to me after a telephone consultation. I think it would be ethical for this reference to be dropped that day (possibly the next day), which didn’t happen. In 5 days I had to tell them to refer, in addition, the amount transferred was incomplete !! I have agreed with the store to exchange the unordered product as soon as the product actually ordered arrives in the store and can be sent to me. I waited 5 and a half weeks for this exchange, while I had to keep inquiring because I was not informed about anything. Eventually the product was shipped and I sent the larger one back. At another phone call, I was promised I would get the remaining difference. Three days later I had to tell me again why they don’t transfer the amount? The answer is that they have overlooked, they don't owe anything anymore. Man waits for a while and is patient, in good faith, but there are times when he will be satisfied. After explaining all the transactions in an e-mail proving that the store belongs to me (and that if I don't take action I go to Consumer Protection) I quote so much "unfortunately we have a lot of work but we haven't forgotten". Seriously?? Of course I didn't get a reply to the email, apology nuku. After that, why not rate the store 1 star? Oh yeah, they've even been contacted by text message since then. It's a shame that such a trade can work these days !!