Techno-sat Kft. - Techno-sat Kft.

In several cases, we have sent a warranty product to this service center. We were very disappointed. We have had a product in the service for more than 2 months, during which time we have not received any information about where the repair of the product is going. I do not recommend this service to anyone. It is a great disappointment for us!

Expert and kind team. I went to a warranty repair with them. It was handled quickly and flexibly.

I will never use the services of a service again! It is a Blu-ray player that samsung has caused a continuous reboot by sending a faulty update. Long wait time, on my call they said they tried to fix it, but there is probably a double fault with the device, maybe it can't be fixed. I was at the service 2x, they would have sent me a second time, but I was persuaded to make a cash repair, even though I took the e-mail response from sasmjung that I could drop off the device at any service center, they wanted to send it because they needed a paper from samsung to take over the repair. Since I live farther away and didn’t want to take it over a second time with just a cash repair, I went in. After that, I paid a review fee. The repair deadline was 4 weeks, and after 3 weeks you could inquire. I called them after about 4 weeks as there was no feedback. I got the answer that it is not ready yet, what they got from the sasmjung they did a repair guide but it did not solve the problem, it is probably a double error, but it can even be unrepairable, I will inquire in 2 weeks. After that, I turned to the Samsung headquarters again to think that the service center in Nyíregyháza was not acting in the right way, “maybe I should turn to consumer protection?” And then they asked for a little patience so that they could follow up. There was no problem with the company as samsung, they acted. A week and a half after my e-mail, I also wrote an SMS from technosat Ltd. that the device was ready, repaired for free. I was surprised what happened. then they called me 2 days to take the warranty papers and invoice so they could copy it. I went in for the device, I thought 5 minutes I would take over I would go on. It took more than half an hour to pick up. First, I handed over the papers, the device was brought out. Papers were photographed and then signed. I just asked if there was a warranty repair then, to which the answer was yes, samsung sent them something and they took over. Then I asked him what would be the review fee paid? Hmmm I don’t know, I ask what the answer should have come from. The money was returned I finally left, thanked ... I had just stepped out the door, grabbed the remote control from the top with my left hand, the battery cover was missing. I went back to having it when I brought it in. After 10 minutes of searching and guessing, they said it must have been incomplete when I took it. But of course not, because I have never taken it off before, I remember it was in one and it was not described on the paper, it would have been incomplete upon receipt. Then they could have brought out remote controls for 4 devices that had been taken for repair, and then tried their backs on mine to see if any of them were good. After a few minutes of trying, I got bored, I said it would be good and I would solve it. I brought home I was glad it works. Now a few weeks later when I wanted to listen to music via bluetooth, I look shocked I can’t find the device. I broke up, my guess confirmed. The bluetooth module is missing from the motherboard, it must have slipped to the back of the table. So this is a real fix. Thanks! Not the worst!

I was understanding and patient, never let anyone stand in a room with them. This business is scandalous !!!! Not a clientele at all, I saw the solos added to it, but I didn't think they were really like that. They don't go into details, it's not about money, it's about the attitude, the human being .... In short, so that you DON'T CONTACT US !!!

It is reasonably priced, but it will take a long time for the part to arrive. It was good to order the V-belts (2pcs) and the large baking tray for a Gorenje 2-blade toaster, which arrived in 1 month.

There was no problem with the service, only the arrival time of the ordered product. It arrived more than 1 month ago which had to be paid in advance.