Trikolor.hu Household Machine Shop, Service - Service

I just looked at the store. The seller was helpful. Household appliances are serviced here, and there is experience with the brand. They moved 200 meters to the city, next to the Szvava and the four-lane road.

Dear company, who received 5000 Ft exit 5000 Ft survey which is included in the work fee !! Where there I told you what's wrong in 2 weeks they brought in the 1000 Ft part that they installed !! It tells me that, with another 5000 disembarkations and an additional 4900 fittings, I told the mechanic that I was already paying $ 10,000! But on top of that, give me 10,000 ft! So they came out 2 times and out of that they put together a 1000 Ft part which cost me 20 000 Ft! The company is wrong because it could have been solved with 1 out and I don't understand how they get $ 20,000 !!

I ordered on Monday night, by 9am on Wednesday morning, the courier was already knocking. Clear website, smooth administration, I am very satisfied, I will come back. Thanks!

Their administration is deeply objectionable, starting with the phlegm telephone clerk who promises in writing to apply and then, of course, does not look for the customer after several working days. It is not in their interest to work with the customer, and not at all if we did not buy from them. I am confident that Electrolux will terminate the service partner agreement with you! Reaction: Our work ethic is unfortunate. There is nothing to prevent the stove from being put into operation, as confirmed by the Authority Department of the Fire Brigade. (Maximum laziness, it is definitely not worth getting out for 20,000 HUF). After all, here (in this 4-staircase condominium) approx. This is how gas and combined stoves have been operating for 20 years. It is also interesting that a Gorenje branded service employee had no problems with the connection. Solved in 1 day. And, by the way, they wrote in their reply email that they were asking for my patience and would be looking for the contact information provided, which did not happen in any form. I called you after 3.5 working days. Where did the phlegm colleague say that Budapest customer service had not yet sought it? This is absolutely not a customer-centric attitude.

We wanted to use the tricolor service for the warranty connection of a gas stove. My partner told the service center in advance that a new one should be connected to a free-standing stove in the kitchen counter. I would like to emphasize that we have not received any information in advance that the old gas stove should be taken out and removed by us, and if the service technician is not able to do this, the service will not wait for a few minutes. One minute after the minimal attempt to move the old stove, the arriving service technician announced that the entire kitchen counter had to be dismantled, then asked for the disembarkation fee (5000 HUF) and left. After that, in 5 minutes, I took out the old stove (without any dismantling of the kitchen counter) and called the service technician to come back to install the new one. The mechanic said that he would only return it if the disembarkation fee was paid again, which he would agree with his driver. When I indicated that I didn’t think it was legitimate, he said he wouldn’t come out then. Within an hour, we went to customer service, where we wanted to settle the matter, but we were only trained to arrest, without the slightest sign of any helpfulness or willingness to resolve. I will never use their services again and I will not recommend them to anyone else. Their business may be good, but as a professional service, the service is a snag. And in customer service, the attitude of a gentleman who introduces himself as an executive is insignificant. When I found out that all their customers were treated this way, all he said was "I'm not their customer" ... Well, that's what you can expect.

Warm, professional information, large selection, good accessibility (although the room is in a hidden small street). Before kitchen equipment, I definitely recommend to visit and find out ?

The trikolor.hu webshop is a serious advertiser, in my experience it cannot be called reliable. I do not recommend buying a washing machine through anyone's online store. On March 1, 2022, with the help of the product finder, I ordered a washing machine from the trikolor.hu webshop, which can be used for max. Advertised with a delivery time of 1 week. After the order, the e-mail feedback indicated the arrival in their own warehouse on March 18, 2022. I paid for the product when I ordered it, so I waited. Then on 03.18 I inquired by phone if the product had arrived in their warehouse. The answer of the administrator of the trikolor.hu web store, well, he doesn't know (how would he know). I asked you to look it up. And the answer is that they have a variety of orders, he doesn’t know. Anyway, I didn't ask for an immediate answer, only to be notified as soon as possible, if I had already paid HUF 128,980 in advance for a max. Product advertised with 1 week delivery time. I informed you on the phone that max. The product was advertised with a delivery time of 1 week, thus misleading. The answer to this is from them: that it is not their fault that they are not responsible for arukereso.hu. Since I knew it was untrue, I informed him that the information displayed on arukereso.hu (max. 1 week delivery time) would be displayed by the advertiser, and then I checked it on the trikolor.hu website, so also on their own website and there. is max. 1 week was listed for delivery time. By this time I had switched to the clerk who said I had been informed of my arrival as a buyer on 03.18 at the time of ordering. Yes, but the max. They cheated with a delivery time of 1 week, the ad was untrue because the max. 1 week means a maximum of 7 days in every sense. On March 18, 2022, the status of the receipt of the product in their warehouse was changed to uncertain receipt and the amount paid was returned to me. Looking around the internet, it can be observed that the price of the affected washing machine has increased significantly, thus the attitude of the trikolor.hu webshop is understandable, he did not want to sell the product at a favorable price to the customer, so he quickly returned the price to me. In my opinion, the latter thought did not want to sell the product to the buyer at a reasonable price. And there was no spark for help from their clerk, and it was even rude and disparaging, I will definitely not order anything from this Miskolc company in the future.