Vision Express - Duna Plaza

There were two sellers in the store, we were over a quarter of an hour before the desk served us. If you definitely stick to this chain of stores, choose another shop!

They ordered the right type of contact lens for my eyes, but offered to order another one, but I wanted to rethink. A few days later I went back to want the other type, but there was another lady out there who didn’t even look at my data in the system, just folded me to go somewhere else for another type of contact lens because they couldn’t ask for that, whoever told me anything before .

horrible service. I turned here for 2 days, lined up, made new glasses. All two days 3 servers chatted 1 worked so up after an hour I was out of line. I turned around on the third day, at which point I was deserved to serve. Although the test made in Vision Express 2-3 months ago was not accepted, it is certain that as many people as possible could be removed from the man. I will never come here again.

This is not the first time I've been to the store. Even now, they treated me as kindly and thoroughly as possible. Since I was the first to arrive on Saturday, I didn’t have to stand in line, but whoever wants glasses, examination, frame selection, proper enlightenment, take the time to do so. It took me 1 hour 10 minutes, with payment for everything. True, while I was trying the frames, in the meantime they were serving several customers, and as soon as they noticed that I was ready to sort, the lovely lady came and continued, with various offers, what else to choose ... thinning, darkening coating, etc .... I am maximally satisfied, I can recommend it to everyone, and thank you for your patience when I was a little hesitant about the choice.

We bought glasses at the summer fair. The frame showed a 30% discount. The next day after the purchase, it turned out that only a 10% discount was deducted instead of 30, so we paid 15,000 more. We immediately went back, signaled the mistake, but we did not experience any cooperative attitude, and we even lied to us. We didn’t get our money back, they did it so much that we paid, we signed, there’s nothing to do. It was a big disappointment for us, we are sure to buy glasses elsewhere in the future.

It is simply impossible to get anyone to serve people here. I went on a date, I wanted to see a frame before that. Unfortunately the products were incomplete, not everything that was out there was loaded in a random place.

Unfortunately, it was a disappointment. I wanted to have a lens in my frame and I was promised that it could be done, but after the eye examination I didn't want to put the new lens in my frame. Rather, they were encouraged to buy new glasses. Diopter size was measured. In another store, they measured something different to my eyes. I got the same value in two different places, but they measured a completely different one at vision. I was paid for the eye exam so I couldn’t buy it according to the original concept. But the competition was solved without any problems.

He went here for fear of negative comments, but it was a very positive disappointment. I made the first glasses of my life, everyone was very kind and helpful and everything went as it should in a professional way. I went in, I was immediately received, I was called for a vision test within 1 minute after the data was collected, the lady was very nice there as well. When I came out, I chose a frame, and during that time, many people were kindly asked if they needed help. Then we sat down and the lady told me the offers, she didn't want to bother me with anything like anywhere else, I paid, I deducted 30% of everything perfectly for the Valentine's Day promotion (I read my previous wish not to) I was able to go back in 1 hour and the perfect glasses were ready. In 1.5 hours, I got a pair of glasses on Sunday afternoon, along with a vision test. Of these, I selected at least 15 of the frames and ironed them for 1 hour elsewhere. Either I was lucky or I don’t understand these many negative comments. I recommend the place.