Vision Express - Malom Központ

Very nice and helpful. The spectacle palette is quite wide, I was able to choose from a lot of sunglasses and everyday life. value ratio is very good. My frame warped, he made a tall-pack, so I'll probably be a returning buyer.

I went to the shop yesterday. I made bifocal glasses in the shop a few years ago. That little slipper dropped off my glasses in the morning, I wanted to replace it. The saleswoman ruthlessly told me that the small part was out of stock and she didn't know when it would be. He found himself not wanting to help.

We bought one sunglasses after 4 pm We wanted to replace the sunglasses at 7 pm but it was inappropriate and we wanted to get the purchase price but our request was refused. (a qualified seller?) that there is a significant difference between artificial cold light and natural warm light. I really don't understand why they use this kind of lighting. In this case why not give the money back !!!!!!

I have been waiting for my glasses for 3 weeks and when I asked them I was told that the colleague who was grinding would not touch it for a while.

Thank the seller girl for the glasses trial, I was very happy with the choice! :) ... until I searched for the glasses on the net and if I had ordered online, I would have gotten a hard case. This was not a small disappointment ....................

I bought a "Relax" lens, the lens cost more than 40 thousand forints. I testified that it causes dizziness, to which the answer is: the eye must get used to it. Well, he's not used to it. After I almost broke myself up due to the dizziness caused by the glasses, I took him back to the store where they are very sorry but they can’t do anything about it because he has already run out of warranty. Of course, if the problem had been dealt with for the first time, the lens would have been replaced within the warranty and I would not have fallen down the stairs. So now I can pay again and throw that "super" new 40,000 lens in the trash. Congratulations, they finally increased sales.

We bought expensive, "progressive lens" glasses there 2 years ago. Unfortunately, there was little to read now, a new one had to be made. We went back, we ordered multifocal glasses again, 88 thousand HUF, they said, it would be ready in 2 weeks. We left HUF 40,000 as an advance. The store manager announced that this would be accompanied by a HUF 20,000 coupon, which would cost HUF 4,800 with the cheapest frame if we asked for another plain replacement glasses (reader). We said we would discuss. I called back the next day to say yes, please, but since we live 35 km away, this is the only way we would order by phone. The lady said that it is not possible by phone because 1) you can choose from several frames that they can’t replace for us, 2) you can only order by paying an advance. According to them, out of the 40 thousand HUF, which is 45% of the first price, they could not transfer two thousand to the second price. They said that but no problem, there is such a lens, it will be set aside and then we will have to wait 10 minutes to make it when we go back. After about 2 weeks, the multifocal was ready, we went in and said that we would ask for the HUF 4,800 reading glasses. It was announced that it is now HUF 5,800 because the price of the lens has gone up in the last two weeks (1 week before Christmas !!!). I said that but I ordered it 2 weeks ago, so why not give it the original price? They said we didn’t pay an advance. (only forty thousand HUF) I said that this is not fair, but then show me the different frameworks we have to choose from, because they can't do it - they said that oh, there's only one kind of cheap one, so it's definitely we get. So if we need more glasses in two years, we will definitely not do it here, but at another, more correct company.

Dear, courteous, helpful staff, thanks to the seller Timea for the fast and professional service :)