Vision Express - Vision Express

Dear Servers, Professionals, Precision. Thank you.

They don't really deserve a single star! For the reading glasses purchased in December 2019, also with the purchase of a Plus warranty, even in the event of a manufacturing defect in the product (welding of the frame is allowed) in case of non-self-fault damage, the new glasses are not required to be replaced for free. I don't feel a bit cheated !!! Unfortunately, they cannot provide the same frame in terms of price, but anyway, all liability for failure is waived, although if the weld is not manufacturing defective, the product will not sled down 11 roughened steps. Due to the search for outlets, I consider the Consumer Conciliation Board operating next to the Szeged Chamber of Industry, primarily in connection with product defects and injuries, due to the enforcement of any financial and any other claims for damages, if the Company does not receive a request.

I used to buy here. There was no problem with kindness. They offered me the eye test I was using, but I got such an incredible “expert opinion” that I didn’t dare do the glasses. I checked in with the TB ophthalmologist where completely different values ​​were established. I did it with that expertise. Now, after two years, after another specialist ophthalmic examination, I went with a prescription in my hand. The little ladies overruled the doctor (!) For not writing the prescription well, so they don’t know what to do. That’s why I left them and took it one floor higher by another optical company without confusion, and even stayed a tenth even richer. I don’t go here anymore and I don’t recommend it to anyone.

From now on I will only go to Vision Express in Szeged for the Arcade. Professionals work there, they are patient, precise and infinitely kind. They offer several options for the price of the glasses, they tell the prot and contrat in detail, and then we can choose freely according to our wishes, they do not force the more expensive one on us. Although I’ve been to cheaper optics before, I’ve never gotten such perfect glasses, even though I’ve been living with glasses for 16 years. As an eyeglass, every time I change my glasses, I wonder how fantastic it is to see. Today I took over a pair of glasses that I think perfectly corrects my impaired vision. In this period of depression, he was especially pleased to see things he had never seen before; for example, each piece of grass, the tiny buds of the trees, the branches of the trees that stand out on the horizon, the pattern of the plumage of the bird flying in front of me, the stems of the plants at the bottom of the ditch, the antlers jumping in the distance, the bunny eyes jumping in the field , the smallest details of all the clouds in my field of view. I don’t even know that I could ever have seen these without the expertise of the opticians or optometrists working for you. I am extremely grateful to you! Thank you very much Vision Express!

I have a good experience. I bought my first contact lens here. I called on Saturday to ask for an appointment, on Monday I went, the doctor looked me in the eye. They showed me how to use it on Tuesday and then we even bought it that day. Unlike the ophthalmologist where they were sent because of the coronavirus and were told to call every week if training in wearing contact lenses might now be possible. (Which consists of telling you how to put in, take out, and keep your contact lenses clean. You try and meanwhile the training colleague sits next to you and tells you if you're doing something wrong.) All the staff were very kind and patient. I can only recommend the place. By the way, we also came out cheaper by buying contact lenses here, namely in the office.

Both of my eyes worsened and after the doctor measured how much of my contact lens I sent in the mail yesterday was hard to replace (after 15 minutes of waiting and phoning) with the new diopter, this was no problem at other times. For me, that meant I could throw the lenses in the trash. They said I didn’t have to throw it out and use it the same way. Yet this is completely illogical, precisely because we went in because I had already seen it worse with the lenses. Then 2 of the 3 pieces (because one was lost so I had to unparalleled and I had to unpack a new one) because they can only be handled in pairs in principle. Which is also illogical, because I don't think it's the only contact lens subscriber who goes this way sometimes that one of them is lost / torn. And then what does one do? He goes in to buy 1 ?‍♀️. Other times they handled the matter much more flexibly and they offered to bring in the mailman.