Wáberer Medical Center - Wáberer Medical Center

I had a reserved time today with their cardiologist, and they could not find the appointment when I arrived, and also said the doctor is not in today...my insurance company called me later apologizing that Waberer mixed up the names, and the doctor was actually available, and they have no clue how the provider could mess this up so much... I guess I will just go to another place!

1- I would like it if I am Hungarian, but if you are foreigner and don't speak Hungarian, then doctor and his assistant will speak in Hungarian with each other and laugh during the consultation!!! 2- At the reception, the woman asked me about any Corona virus symptoms, and I said I have none of them, but she keeps repeating saying "are you sure you dont have symptoms?" , I could not really understand what should I answer her!! did she think that I am a liar when I said no?!! so disappointed!

My first impression during my first two appointments where great. Nice staff, modern, clean office, and doctors that speak proper English. Well, until after my second appointment. The day after my second appointment, I had issues and wanted to go back to check my fresh surgery wound. I called them, and they don’t have English speakers that can handle phone calls, and you have to write an email… so I had a Hungarian speaker call three times the same day… they just opened a ticket and promised a call back, never received one. I also sent them an email with my symptoms and a picture, apparently the email was sent to the doctor… also never received any feedback. So I finally managed to make an appointment to get it checked. When I arrived at the clinic, I was immediately told by the assistant at the front desk that the doctor won’t look at me, because god knows why. They did offer me to go into their walk in center and wait a couple hours to get care there. Which I didn’t not do as I had an appointment for a reason and did not fancy waiting hours for a 5 minute check of the wound. Unsure how legal it is in Hungary to sent away your own patient you did surgery on and now has issues with that….. especially when they had a damn appointment?!?! When I complained to my private insurance about them and the insurance followed up with them, they then made up lies. Apparently I was at the clinic over 2 hours (gave them a random time I guess) before my appointment and that I didn’t want to wait for that time and left. I guess they didn’t realize that the insurance has written prove of when the appointment was and I could provide my exact locations by time for that day… turns out I was 20 minutes early and you’re supposed to be there at least 15 minutes before the appointment. Also the fact that a doctor who works at the clinic called me and confirmed that they made a mistake and they should have handled my appointment differently was suddenly hidden under the rug Anyway, I finished my treatment there and will for sure avoid this place. My insurance has also put them on a no go list. The doctors are good and professional, but the rest of the staff is a huge stretch, has no knowledge of anything, rude, unprofessional, and likes to throw out patients. Do yourself all a favor and DO NOT go there. As far as I can tell, pretty much all of the doctors work in different private or public clinics/hospitals and go there instead. Another minus point, they charge you extra for English speaking appointments when their doctors already speak English anyway… who even does that???

Clean, well equipped but super unprofessional and expensive (as in patient/customer service and support). I have the gold package (almost 500000 huf/year) and not once they answered the phone in time or managed to book an appointment for me within the same week. Walk-in service is not a walk-in service unless you are literally about to die otherwise, you need to book an appointment which most probably be available in two weeks to three weeks from the day you try to book it and only in Hungarian. I do not recommend it if you're unstable financially because you don't get your money's worth.....and you will pay a lot of money.

Very professional ob-gyn checkup with Dr. Zsolt Németh. The doctor did a detailed checkup, explained all, including lab checks recommended. Allover, a great experience, highly recommend this doctor.

I recently had to have ear surgery here with Dr. Lictor. After many months of pain they quickly identifed the problem and told me how it needed to be fixed. Zoltán was so helpful and personable along every step of the way, calling with me out-of-hours and helping me through the whole process because I couldn't speak Hungarian. The reception staff was always lovely, particulaly this one lady who always went above and beyond, and to be honest made me feel so safe that I did not even bother looking for a different institution once I found this one. I don't remeber her name, but I hope my praise can get back to here, so she had brown hair with like a grey stripe though it. There were a few minor hickups but they are to expected anywhere, the thing that made Wáberer Medical Center great is how they handled a situation when an un-expected problem appeared, and it was good everytime. Not sure how their prices are or anything becuase my insureance liased with them, and Zoltán also took care of everything with the insurnace company for me so I did not even have to worry about G.O.P or sending medical reports. Definutly recomend. Thank you Dr Lictor and the medical team thoughout the process and the surgery, and thank you also Zoltán for all of your continual help, sincerly! Best wishes, Joe

I was deeply satisfied with the services and atmosphere of Waberer Medical Center, I always felt comfort being there. I visited Dr. Bűcs Gábor for check-ups two times after a hip replacement surgery, which he carried out with the greatest result - I'm 30 now, born with CP, later on diagnosed with hip dysplasia. Now I can live without pain again, after 12 years of struggle in various rehabilitation institutions. Dr. Bűcs is always nice, his answers are detailed and honest and he's interested about my state ever since. My way of moving improved a lot since my operation and I cannot thank him enough for his professional courage that was needed for my improvement. I always feel safe and welcome with the crew of Waberer Medical Center on these check-ups... Thank you.

The private health service here is outrageous. My wife attended here the ob-gyn, dr G. Gero, and came out crying, devastated and ashamed. This so called professional had not a slightest intention to make the patient feel welcomed, nor heard or at least recognized their presence as a human being. The director better evaluate who they employ, or can watch their reputation go down the drain. White male privilege played out, disgusting