Western Union

Correct

Opening hours are NOT REAL !!!!!

Bad

They don’t pick up the phone and the opening hours aren’t right either.

Since I was the only one waiting for this service, I was in line after 1 minute. The clerk was helpful.

On December 17, 2020, I wanted to withdraw money from the WU branch at the Eastern Railway Station in Budapest. The girl sitting at the checkout (thin, short, dark-haired, with glasses) was very immersed in her phone, so she finished chatting first and only then looked up at me in disgust as she was being disturbed by something very important. He did not receive my greeting. I told him I would take money, and he said it was only possible after 2:30 p.m. Before I came, I greeted him again, to which he did not respond this time either. I was there around 2:20 p.m. My question: Is it really only possible to pick up money at WU cash registers after 2:30 p.m. If so, what is the logical explanation for this? If, on the other hand, money can be withdrawn at any time during the opening hours, why, by what right does the employee send the customer? Didn’t he want to deal with me and pass it over to a colleague, a change partner? This is deception and deception of the customer! Are people working in WU branches expected to be jerks, peasants, abominable and hateful? This is also confirmed by the Google reviews under the Budapest cash registers, and unfortunately, I now have experience in it as well. I contacted the parent company, I made the complaint there too!

They do not pick up the phone during opening hours. Raadasul is indicated on the net by the 8 o'clock time, and the time after 10 o'clock in the evening is indicated. Not a professional, this is not a standard.