Wotan Solutions Kft. - Wotan Solutions Kft.

They replaced the gas boiler, everything went as we discussed. The mechanics were very polite.

They came out in late September. They did it. It worked for 4 days. We arranged another date and then they didn’t come out. Though we agreed 1 week earlier, I even called them that day and they cheated nonetheless. We are freezing with 4 tiny children.

I used the services of Wotan Solutions Kft. To inspect the Ariston gas boiler and replace the broken radiator valve. You have to be careful with the gas fitters because unfortunately there are a lot of brokers. Fortunately, Wotan is a fair company! Already at the time of the phone call, my impression was positive, because the line connects to a center, where I have to wait for one of the dispatchers to apply. So it’s not that you have 1 phone with a mechanic who isn’t usually worth picking it up, but they have a regular dispatcher center that’s easy to reach. After a little waiting they even picked up the phone, I told them what was wrong. They were correctly informed about the possibilities. I was asked to send pictures. They were also called 1 day after the pictures were sent, told the exact amount, how much it would cost and when they could come out. Within a few days after the bug was reported, they even arrived at the agreed time, and they really had to pay exactly what they said in advance by phone, there were no surprise costs. Both the gas fitter and his companion were very fair, informing me of everything during the installation. Without a request, he showed the boiler from the inside, told briefly how it works, and also what they do. I had a question about a carbon monoxide sensor, it was also answered correctly and in detail. A VAT invoice was issued for the salary. On the mechanics' necks hung their photographic gas mechanic IDs around their necks, and they were in company uniforms. The radiator valve was successfully replaced and the boiler was also thoroughly inspected and cleaned. Based on this, I would recommend them to others.

The mechanics were polite and looked professional. The next day after my phone call, they came out and did the boiler maintenance. Nevertheless, they didn’t cost more than the offers of the other 3 companies I called in front of them and they could all only make an appointment 3-4 weeks later.