www.mindigbutor.hu showroom: Home Furniture - www.mindigbutor.hu showroom: Home Furniture

This is the place I never order anything from again. They said 4-5 weeks for delivery. This was accomplished in 8 weeks. (No apologies or anything like that). The product was finally shipped after 8 weeks of being laid down on the ground floor. I asked how much is being charged to the 1st floor? They said those who brought in 20,000. Of course, no such price is listed anywhere so I thought they just wanted to pull it off. I also wrote an email revealed 1500 ft would have been… After that, when I unpacked the product, there were a lot of bugs in it. After that, I wrote an email again about the terms of the resignation. It is written at your own expense to return the product in Flawless condition. How to have a defective product if it was shipped incorrectly by default ?! If you want to get your product on time without being beaten, this is not the place to order.

Sorry, you can't give 0 stars. Total lack of expertise. They pack with the receiver. I have been corresponding with the clerks for 4 months. They sent "technicians" (after 3.5 months) to repair the furniture — whose hinge holes did not fit. The "experts" drilled into the cabinet of the furniture, the old holes covered by paper stickers placed in the wrong place by the manufacturer. Oh anyway, I also got that I glued the furniture together poorly because there are millimeter differences between the side walls. The glue had to be used only for the dowels, so it cannot be glued badly during assembly. What is said over the phone is as if we have not even said anything. When I called them several times, I also got that I wasn’t talking to the person in charge. Then out of the witch is competent on their phone number. I wrote several times addressed to the principal, I wanted to achieve, it seems He works in a different job. Minutes of the complaints were prepared only specifically at my request, they are not familiar with their own GTC. There is no audio recording of the phone conversation, but I was not allowed to record it either. The faulty furniture I had to store for several months did not want to take it back. They don't want to replace faulty furniture (they only send parts for items that have already been glued together, of course they don't fit in color either.). In summary, never furniture is always the furniture. If it weren’t for the 2 elements of a multi-element kitchen furniture, I would have taken it all back a long time ago and reclaimed my money. I do not recommend it to anyone !!!

Well ..... we managed to pull it on for another 2 weeks. According to their latest email promise, the furniture would have arrived earlier this week .... you won't come together again. The saddest thing about it is that they can do all this without consequences. Trash, unbelievable gang. I'm sorry I haven't read these reviews before. Our order placed on November 28th has not yet been shipped (yes, after placing the order, they called for about 4-5 weeks of production. Okay, that's okay, Christmas, year end, etc.). Since then, we have been calling them weekly to see where the order is going to be, when we can wait for delivery because slowly as an hourly expectant mother without very uncomfortable and annoying furniture. We always get the answer "2 more weeks" on the phone, if you are in the mood to pick up the phone and talk in a non-condescending style. The concept of deception in good faith is smoothly exhausted. As if they don't even have a connection with their manufacturers, they don't know anything exact, so it's a bit unreliable ...... I also live from trade / customers, but I can't afford it (I'd rather not afford it).

Aki innen vesz vagy rendel akármit is az meg is érdemli. Mi sajnos beleestünk abba a hiába, hogy innen rendeltünk egy gardróbszekrényt Február 6-án az új szobánkba, szerencsére utánvéttel kértük, mert hogy a mai napig nem jött meg, azaz pár hét híjján fél éve várunk rá. Több alkalommal is hívtuk őket hogy mi a helyzet a szekrénnyel legtöbb esetben fel sem vették a telefont, de amikor mégis akkor az volt a válaszuk, hogy pár hét és szállítják vagy az, hogy a héten kiszállítják majd előtte 1 nappal telefonálnak az időpont miatt. Legalább 4 időpontot mondtak nekünk biztosra, hogy kiszállítják, a párom meg mind a 4 alkalommal kivett 1 napot, hogy át tudja venni a szekrényt. Azt a 4 napi bért ki fogja megtéríteni? Ha még ez nem lenne elég ma telefonáltak, hogy sikeresen eltörték a tükröt a szekrényen és hogyha igényt tartunk még a szekrényre 2-3 hónapot kéne várnunk amíg legyártanak egy újat. Egyértelműen közöltük velük, hogy nem tartunk rá igényt. Nyilván jött a szöveg, hogy "nagyon sajnáljuk, elnézést a kellemetlenségért", de ezzel aztán igazán ki lettünk segítve. Akit ismerek mindenkinek meg fogom mondani, hogy ez az oldal csak mese habbal. Senki ne rendeljen innen! Ennek a cégnek a vezetője meg remélem jókat alszik azzal a tudattal, hogy milyen szánalmas amit üzemeltet. Nagyon bánom már, hogy mielőtt megrendeltük volna nem olvastuk el a véleményeket. Have a nice day!

Of the 4 pieces of furniture ordered in mid-October, 2 arrived incorrectly. Sofa / armchair with a large perforated upholstered upholstery on the sides. I was forced to respond by phone, email, and in person due to a lack of helpfulness. Weeks later, the furniture, which was also defective and worn out, was delivered without legs. In unusable condition. I did not avail myself of the possibility of the next exchange guarantee, as I had not been able to deliver the furniture in the right quality until then. We took it back, but it was received within 14 days and the purchase price was not refunded. Not for multiple inquiries. I asked him to send me an answer by phone saying that the driver is not inside, they do not know what happened, it was a holiday and etc ... No reply email was received. Just like the more than 400 thousand forints beyond 14+ days. We are already writing New Year, slowly it is mid-January. Based on the above, customer satisfaction is not important, not even the management of dissatisfaction. It’s a shock to me that a business can afford that.

The furniture ordered on November 28th is nowhere to be found on April 10th. Week by week I get the answer that "manufacturer's fault" is "next week". The advance was, of course, requested the next day of the order and there was no question of production for months. Of course, I have to say every week that they’re not talking about anything on their own. I wait 10 minutes on the phone until they are willing to answer, if at all. That, of course, every time I call. They do not reply to letters every 4-5 days. Despite repeated calls, the down payment was not refunded and there is still no information on when I will receive the furniture. MOD April 14 I received my down payment to initiate conciliation proceedings. In their last letter, they promised to look for my order the next day. Spoiler alert: I wasn’t looking until just a week later when I no longer needed the furniture. Then when I canceled my order I was asked to cancel my negative review.

I did have to wait a long time for the desk I ordered, but I am all the more satisfied with its quality and appearance. I really like the product, they give it a one year warranty, fresh from the production line. After the order (which was for the Christmas period, by the way), the customer service also contacted me by phone and e-mail, where they were fully informed about when the table was expected to be manufactured and when it could be delivered. I agreed to be late. I do not regret! Incidentally, pay for the courier! Great shape!

I ordered several products in the middle of February, I received two of them on May 30, and we are always waiting for the biggest problem! none of the armrests are in place, the support legs are so badly put together 5 inches in the air! I also had to rush to Obiba to buy a few varieties because they were missing from the package! I think it's very gas!