Zugló Health Service Budapest - Zugló Health Service Budapest

Unfortunately, people are right; this institution is not able to meet the most basic norms of professional and human standards. And the most tragic thing is that it's not even a problem. Untruthfulness.

Due to a sudden hearing loss, the ear was sent to my nose for throat surgery, urgently by my GP. I told the patient manager what the problem was, I was tied to the fact that I didn't have a referral or I wasn't booked. Oh and my covid test is negative. I would recommend the photo to the authorities, which can be found on the website of Zesz.

Czech Olga ophthalmology max points. Helpful, kind, and don't even wait. I wish every doctor would be like that. Dermatology and cardiology, on the other hand, are a disaster.

Is the blonde lady in cardiology a doctor at all? I rate your performance at zero. There could be some serious trouble with it, because the one in front of me also came out by slamming the door in rage.

I don't recommend Tatiana Bread in cardiology to anyone. He behaves in an unqualified style and is a tragedy professionally. I felt on time, with the referral, the doctor was only willing to do one ECG, saying my referral had expired 5 days compared to 90 days. In vain did I tell him approx. 20 times !!!! that when I asked for the date I asked me to ask for this new referral or will the current one be good, I got the information that they will accept it with it. I did not trust the matter to any bad information so I called the office again a few days before the examination. I tried to achieve cardiology in vain. No one picked up the phone for 2 days !!! Therefore, I dialed the time request again where after 16 minutes of waiting I was again given the information that my referral is OK, because it is not the time when I arrive for the examination that matters, but the time when I received it and it is still within 90 days !!! For some reason, the doctor was unable to comprehend this, and I even showed her the call list on my phone to prove it. He only scolded for a quarter of an hour and handed out his unsolicited advice, "why didn't I call them ..... the appointment must know how long the referral is good" ..... etc. It’s as if I can make sure they don’t know, and that they won’t pick up the phone in the office for days. I had a feeling that the doctor either did not understand Hungarian or decided that she would lead all the frustrations of her whole life on me. He even stabbed me because the assistant lady ruined my height inscription by 10 inches. While along or holding my head as if I were stupid or jaw cut. In that time, he could have examined it. Instead, I sent it with a new date, even though I offered to have my GP just order, I would ask him for a referral right over the phone and I will bring it back today. Tatjana Bread did not seek a solution, the patient was not important to her. I didn't care that I had to take a day off due to the examination - because it was impossible to get an appointment after working hours - that my lab would expire by the new date, my working hours would last from 8 am to 5 pm so the new appointment would take 2 more days off. it would mean to me because I don't get to work so far from the lab either. I asked you to at least look at the ECG made by my GP on which the problem was recorded, which is why I received the referral. But the doctor failed to interpret not only the human word but also the ECG, she said it was perfect. Applause! I only had my heart pounded 5 times a minute. I'm glad you think it's perfect. Do you think my GP sent a joke to a specialist ?! I do not know that they can employ a person who is completely unfit professionally and humanly to care for a patient. What the doctor did today was not a doctor-worthy or even a man-worthy behavior! The obligatory point goes to Ágnes Bakos, who used to be my doctor in cardiology. He was an infinitely kind, helpful, well-prepared doctor. I can only say good things about it. It is a great pity that he retired and was left with such substandard care. Tatiana Bread may be ashamed of what she has done.

I was unable to get an ultrasound scan within the 3 month validity period of my referral. I got a phone number to check in at the patient center saying it could only be called on Monday mornings. "Of course," I couldn't call, I tried for several hours in a row on Monday. On the third week, on Monday, I went in person to ask for an appointment for an ultrasound appointment. The lady sitting by the window told me I was late (it was 11 a.m.), I can’t give out more dates anymore (not even two months in advance), next time I go to 8 p.m., maybe they’ll still give me an appointment for April (my referral at the end of January). To this, I indicated that I had tried it on the phone for several weeks, but it was always by my side. The lady taught me they didn't have time to pick up the phones. However, it is completely incomprehensible to me that someone is sitting there in person on Monday morning, but only to be distracted by my valid referral. What a world it is that neither telephone nor internet reservations work and they drive me away in person !?