BestOffice - Az irodaszer webáruház - BestOffice - Az irodaszer webáruház

I have not received any information about the product ordered and PAID for more than a week, no delivery has taken place. They are not available by phone, they do not answer e-mails!

I ordered, I paid. Nothing happens, they don’t pick up the phone, they don’t answer emails. # UPDATE: google responds to review, but nothing happened to order ...

Everything was fine. Fast punctual. I bought a lot and was very happy with everything. And on my last order I received a small surprise voucher thank you very much. I love Zalakaros.

After 1 month, I received the ordered product, for which I applied for a VAT invoice, but I did not receive it either electronically or in paper form together with the order. The emails are not answered, it is impossible to reach them by phone, but in return I received a pile of "discount" coupons. Outrageous! I do not recommend it to anyone!

On the 13th of February, I ordered office supplies for almost HUF 80,000 from my company, paying immediately with a bank card. I will receive an email about your order and successful payment. Nothing has happened since then. It is impossible to connect with them. I tried on the phone at least 50 times, completely unsuccessfully. They don't pick it up. They do not reply to emails. NO ONE SHOULD BUY FROM THIS COMPANY !!!!!!

Our order of January 15 could not be delivered on February 18, they refer to a temporary problem, but we have been doing so for a few months now, it is definitely not a temporary problem ... we are basically patient and tolerant, but ink and ink are essential for issuing our invoices. paper, we can’t wait months for it. I don't think we'll give you another chance. I do not recommend to anyone!

Everything was fine with my order, thank God, I have no negative experiences. I am sorry for those who have had and that they are no longer ordering from them for this reason. I am a returner and I always got everything in order and on time.

Unbearable company, unclassifiable "service"! I ordered several products at noon on January 21st, with pre-order. On January 24, at noon, the fee requester had still not arrived, so I emailed him to send it. Of course, they don’t respond to emails, so I tried it over the phone later. After 6 attempts (not counting the busy signals) they finally picked up the phone, I signaled the problem, the caller arrived not long after. I transferred the amount immediately. I thought that everything was solved with this, it turned out that not in the least. On January 25, 26, and 27, the fee request already paid was resubmitted three more times, the second time as a "demand for payment." I tried to reach them again over the phone, this time they were no longer picked up. I was waiting. On the 31st of January, the phone rang a total of 20 (!) Times, you did not answer. During business hours, of course. February 1. The phone is still not picked up. February 2. The phone is finally picked up. The lady is lying that my package is already ready, 99% to even give up that day. When I ask what the reason for the delay is, I listen to such pathetic (but clearly practiced) text for minutes (!) That they just have a new system (which was the last acceptable objection in 1989) and not enough (???). As if this in itself is not uncharacteristic enough, there is no information about the expected late delivery on the webshop, they do not speak by e-mail after ordering, and the customer service lady does not even think about herself by accident. Anyway, we'll hang up, I'm waiting. There will be an email in the evening, of course not with the package number, but with the fact that your order is "under stock", it means anything. February 3. I’m trying to find out what it’s like to be in stock, especially since the day before I lied that it was already prepared. The phone rings 4 times and then turns off. During working hours. February 4. The phone is finally picked up. The lady already admits this time that she has no idea what is in my order. He promises to immediately ask the colleague who is otherwise supposed to be by his side and call him back immediately. After two and a half hours of silence, I start calling again. The phone rang 48 (!!!) times and was not picked up. I tried until the end of working hours, to no avail. In the evening, an email arrives - not from them, but from the courier that the package has been shipped. February 7. The package arrives. I disassemble. The folders and signage are dirty, as if a sandstorm was raging in the warehouse. There wasn’t enough goodness in the warehouse, of course, to wipe it off. I also ordered cheap, disposable pens in a pack of 50. This was already incomplete at first glance, but the lovely package compiler didn't even notice it, when another ordered pen could safely put "50" next to the "50" in the box of 50 and the contents were still swaying. 9 pens are missing, 24 HUF was a piece, it's not worth trying to call them again for days. Nor is the attached final invoice with completely untrue dates. Why, it was not clear, because it could not be synchronized with the order, payment or fulfillment, not to mention that the date was still in the future when the invoice was issued. + the bonus: I’ve been reading since then that they have no time to post a multi-paragraph litany under every complaint that they’ve been a 19-year-old capital-strong company that is going up beyond their expectations. It's just that they're slipping away, they're not picking up the phone because they won't pack. Sure, there's time for excuses, but a company that's so fast can't hire another person ... It's no longer unbearable, it's frustratingly pathetic. It is a shame that such a company exists at all.