DEICHMANN - DEICHMANN

I love the store. But I was not satisfied with either the selection or the size. I wanted winter boots 38. None were waterproof, just dry winter shoes?

Each box contains only right-footed shoes or slippers. They put their mate in it at the checkout. Unfortunately we weren’t put in the same color, so we had to go back to replace it. Not a big deal, it was just a little annoying. Fortunately, the store is not far away. The exchange was smooth.

The shoes, which had been torn apart in two months, were not replaced because the child was riding a bike in it, which is not a proper use. Is it their intended use to put children's shoes in the display case and look at them? And even let me assure you that the kid used the shoes the way they should? Maybe fly when you have the deichmann shoes on your feet? Luckily, there are other shoe stores, I don’t necessarily have to shop at Deichmann.

Fresh: After the customer support email, I was able to go in and refund the price of the shoe. I simply do not understand why it is worthwhile for Deichmann to lose a 5-member, so far satisfied family among its regular customers. On August 24, 2019, we bought a pair of shoes that the kid started wearing when he started school. On September 28, 2019, we took it back because it split at the junction of the sole and the top, and was sent for re-gluing. On 07.10.2019 we were able to take over the repaired shoes. On October 19, 2019, we took it back because the bonded part had separated and noticed that the sole of both shoes was worn and cracked. Today I was able to get the "expert opinion" that it was tense, the child wore it without the corset strapped (we carried it in the laced condition as it was worn), and it was subjected to extreme abrasion and abrasion it is not planned. (= went to school for only 5 weeks). It seems to me that we got a template text, in principle we can go to have it examined by our own expert (about $ 9,000, the price of the shoes was $ 8,000). I also have my opinion about Cipőkontroll Plusz Kft ... But math doesn't come out. If the store were to return the purchase price now, it would be $ 8,000, but only for the next 6 months we would leave the family at least $ 50,000. On the other hand, he stays at $ 8,000 and, for example, loses the next 5-10 years of buying shoes for 5 people, not to mention that I'm going to spoil the chain. Why is it worth them ????

Tököli Deichmann: All products are usually available. There is sometimes a shortage of children's shoes (I think due to the age of the area) The service is nice. They always say hello as I enter the business. Cleanliness, good smell in the store. I would like to single out that this is the first time we have talked about the collectible children's shoe sticker. Until then, I didn't even know there was one.