Flamingó Wellness és Konferencia Hotel - Flamingó Wellness és Konferencia Hotel

Hard one to rate! Honestly, the place is excellent, the facilities are great and the two bartenders, I think Tamas and Vivien, were lovely. However, we were turned away from attending breakfast in a robe in a slightly rude manner, then were offered to have breakfast to our room without being informed on the extra charges this entails. Plus, you have to make sure you get your towel card back every time you use it, because staff is forgetful and you get charged for not having the card as well.

This is a nice place with good food. I give it just 4 stars, because the hotel is a little bit outdated and the staff could have been nicer. In the restaurant they are nice, but at the reception not that much. The swimming pools are fun.

have had a 3 days getaway with my family, overall was a good experience especially the food court. The main chief was very polite and did well the job there were a wide range of tasty foods, although the rooms could have been more modern just because the furnitures looked like middle of 20th century and it's involved to the bathroom either.

Very nice hotel, rooms are clean food is also good(everyday is something for kids), the biggest advantage of this hotel is location ?? it is really worth to pay for room with the lake view. Great swimming pools for kids. I can highly recommend it:)

Do not go to this hotel! I cannot believe it is so highly rated. It doesn't worth the high price. First of all, this hotel is definitively not a 4 star hotel. The building feels tired, stinky inside and crumbling outside. No air conditioning in the corridors and in one of the breakfast rooms. Hungary gets really hot in the summer! There is not enough sunbeds and not enough shade around the swimming pools. It is a lakefront property but no water sport facility! No pedal boat or kayak rental. Nothing. The worst is that they have no clue what hospitality is and what service means despite their high price. My family just spent three nights there in their two bedroom suit, and we had such a horrible gutter smell in our unit. I complained right away but they fixed it only after the second night. Not acceptable! Why did I even had to complain? The housekeeping should have noticed and fixed it by themself! The food was okay, but we had to eat at a dirty table almost every time as they never wiped the tables after removing the used plates from other guests. Huh? Not acceptable! When we ordered wine for dinner and asked for a jug of water as well, we were told to pick up water ourselves. What? In a 4 star hotel? The staff and the waiters were always disorganized and seemed overwhelmed. At breakfast time the buffet was not restocked after 9:30 so we rarely had fresh fruit and no variety of bread. This is not fair for the people who arrived later than the others. Again, this is not acceptable for a 4 star hotel. The coffee machine was out of order in the main breakfast room and it took them a couple of days to fix it! Seriously? So for the time being we were asked to use another coffee machine in another room but they did not bring over cups or any milk to that particular (non air-conditioned) room, so it felt chaotic and disorganized. This hotel is very expensive for the price. I could go on with all the small details such as the trash cans that were not emptied, the dirty glasses in the room that were never cleaned after the house keeping, broken vanity mirror in the bathroom, not enough towels, no body lotion only shampoo, etc. All this maybe wouldn't be a problem if this hotel wouldn't be so expensive and signed as 4 star. The worst is that we complained at the reception and even asked for the manager as my family felt sick in the room due to the nasty gutter smell, but the person at the desk could only said that he was sorry to hear our complaints. This hotel has Western European prices, but Eastern European service. It is time to learn about hospitality! I regret to pay my bill at the check-out...

Nice hotel. Divided into older and new part. Rooms are nice and clean. The staff does not speak English very well but we managed. Hotel has private beach which is nice and safe. Also plenty of indoor and outdoor pools and slides, water twister, jacuzzis etc. It's a pity the pools and the beach close at like 8am in summer. Food was good as well.

My stay there was amazing.. the hospitality was top and the staff was ok. Looking forward to visit again. Love from Austria.

the structure is good unfortunately the bathroom has some shortcomings. The staff, apart from a couple of people, don't speak English. In my humble opinion I think that the service does not exist because I think it takes very little to make a customer happy. Asking is lawful and answering is courtesy but here it is completely lacking. Dinner looks like a school canteen where you have to wait more than 20 minutes to get a drink where the tables are not prepared and where they are given a towel that is good for blowing your nose, where the waiters talk to each other and do not see the needs of the customers. At the beach bar you have to wait a long time to place your order because there are incompetents who cannot use a computer and do not know how to spell GIN TONIC! I recommend, charging something more and improving the service, including the offer of dishes. Or maybe I'm sorry is my mistake, I'm used to a high standard .