Hello Smart - Hello Smart

Dear little cute sales lady, very helpful. The products are at a good price. Unfortunately, Xiaomi is not an official partner of the store, but they say they will help with the warranty. Website is easy to navigate, specifications are above, but you could put a filter on the manufacturer so you don't have to look in the search engine one by one. The surface is fair anyway. The shop is relatively accessible from the west, stairs lead down, watch the hello watch sign down the street.

I ordered smartwatches (as a gift) but it wasn't appropriate (app problem, it wasn't compatible with the recipient's phone, etc.) I sent it back with a return receipt. It was processed on (with so much force I could start processing in July ..) and from there the 14 day money back period counts. It's been 14 days since I received it on the website.

Although this was my first time, I liked the abundance of merchandise and the pleasant welcome. If I were to look for a solution to a topic like this, here’s a find.

Very kind, flexible sellers, I didn't just buy the goods I ordered. I even bought another product at the store.

I was looking for a strap for my smartwatch. I found something here that I would love to buy and wear. Reliable company. Delivery is fast, packaging is cultured. (I would say you get what you hope for.)

We returned the flawless smartwatch because the hi was short. We were looking for another style with a surcharge that matched the size. because of its size..We will avoid them too far! The watch is still intact and wearable.Learn from our unfortunate case!

We decided to cancel within 14 days because we were dissatisfied with the product we bought as a gift. I contacted customer service due to data changes. I received a response email that did not respond to my request, but they asked me what was wrong with the product. I answered, then I wrote again if the change was successful, answer: yes we read your email. More than a week has passed, zero information disclosure. I wrote an email 2 days ago when a refund is expected? I haven't received an answer since. Then I asked customer service to be kind enough to honor you for at least appreciating your response. It hasn't worked since. (I am aware that they will have to make a refund within 14 days, but I still find it outrageous that they do not inform customers about the processes there and are unwilling to answer any questions!)

On the Hellomarket side, I ordered 3 replacement straps for my smart bracelet. I received an automatic confirmation email and then according to the GTC I should have received another email within 48 hours confirming my purchase. After 5 business days, I wrote to the email address on the website, which does not exist. I also looked for another email address afterwards, but got no response. Then I tried to call customer service, but the phone number that wasn’t on the website was not good, but the one on Facebook was picked up on a second try and told me they saw the email and then they respond in the afternoon. Late in the afternoon, after I did not receive a reply to my first e-mail, I wrote another e-mail stating that the purchase was not confirmed and that it was on their website that all products would arrive within 7 working days at the latest, but the products I ordered they have not yet been handed over to the supplier company, so this will not happen either. Then, in response, I received that my order had returned to their warehouse today because the parcel point I requested did not exist. But then my order will be sent and I can choose another replacement strap as compensation. In response, I wrote back that I only want to get my money back, as nothing changes the fact that I did not receive any emails about the status of my order in 5 business days, customer service is difficult to reach and shows no willingness to communicate and if there was a problem they should also inform me of the reason for the delay with my order. The website states 98% of customers will receive your order within 1 business day. I felt cheated and my money was gone, so I indicated that I was going to make a report to consumer protection, which resulted in my money being returned without a response, without a word. Overall, I have never had such a bad experience with any online purchase and I recommend everyone avoid this unreliable company.