Hotel California - Hotel California

Great value for money, clean place in a lively serviced area

Nice hotel good service Reception so friendly!

I'm very disappointed that this hotel cuts corners when it comes to hygiene, by not putting shower gels or toilet paper in the room like in the pictures, while little children walk around bare foot on a floor that people from the street also walk on with dirty shoes from a pavement that never gets cleaned. You smile in my face whilst your mind is telling you a different story, is how you gain enjoyment from your job? I feel very sorry for you for having a mindset, that has been tarnished by negativity. I was thinking about staying here again as the other guests seemed friendly, but as you have an ulterior motive to try and mack someone that makes your months wage in a day, I will be taking myself to a more reputable establishment where I can relax without something in the back on my mind etc.... I will contacting my bank manager to dispute your price, in order to obtain a % of the payment back, and then you can explain why to your boss. Good Luck with that. I've been to places and seen things that you don't know exists and will never experience, so if this brings you a little bit of pleasure, then I'm happy to have helped you.

We arrived at 2330 at the airport. Called the reception 6 times. No reply !! At last an irritated guy answered and told us that the reception was closed. The staff had left earlier. Since the hotel was fully booked !! We insisted that we should get our key, since our room was prepayed . And the info text on the booking site informed that the reception was open 24/7. Terrible service !! Leaving paying guests on the street.. Dont book this hotel !@

Nice room and really friendly front staff. Nothing bad to say

I stayed there for 3 nights and that was the most horrible experience. Rooms with dirty lines, horrible pillows, broken shower and CRACKS IN THE WALL!!! I actually could see the mobile light from my neighbors!!! I couldn't sleep at all because of the noise. I don't recommend it at all.

They really do everything to make your stay as pleasant as possible. Never had staff as good as in this hotel! Thank you!

Too long list but I will try to be as comprehensive as possible and hope the management will act on this feedback to ensure they're providing the service they promise. Firstly, the photos do not reflect the reality. Walls are dirty, flooring is very dirty, stains everywhere. Furniture was broken, handles were missing, doors were missing, a window had no handle to lock it in winter???!!! Mismatching bedding, duvet covers were like 50 shades of white/yellow(stained). We took off a pillow cover to find a disgusting yellow/orange stained pillow. The advert says and photos suggest that we will be given slippers, nice clean towels, a comfortable room, clean toilet/bathroom yet none of these were supplied. Bathroom was in a state, limescale and soap deposits all over the taps, the drain cover in the shower tray was missing exposing hair in there, the shower was barely functioning (water nozzles were clogged), everything was bodged with excessive amount of silicone sealant. We had to request a room transfer as the first room we were given did not meet with basic human standards... The radiator cover was broken and the window had no curtains (0 private life), walls were disgustingly stained, and heating was almost non existent (it was warmer on the corridors). In our 3 days stay we had to ask for a toilet roll as we were given only one, no rooms cleaning service was provided, we did not get clean towels. To sum up all the promises and hopes they gave us for our money was money scamming, we paid but did not get anything in return.