Huawei customer service center - Huawei customer service center

I like Service Day , Saved 8000HUF.The lady is very nice and friendly,Help me solved the issue.

I had 9 people in the queue before me when I arrived, 45 minutes later there are still 3. I don't believe serving 6 customers in 45 minutes is an acceptable rate. Neither is an hour waiting time.

The customer service was well below expectation. The lady who was in today is quite grumpy. She is unfit for this job and not supposed to work with customers at all. Furthermore, a service fee of 4300 HUF is charged prior quoting the repair even for a common issue like faulty charging connection. Afterwards they come up with a quote (excluding labor fee) that is multiple times higher than the salvage value of the device, even higher than price of the new device. This is a very low trick for keeping the aforementioned service fee for doing nothing. CAUTION: UNLESS your phone is still on warranty, try to avoid this place like a plague and get your phone serviced somewhere else.

Do you offer battery replacement service?

How much does it cost to change the glass for Xiaomi redmi note 5

I was there to buy a USB cable, super fast charging,to change the charging plug and the battery. The girl from the office was very kind and professional. She gave me all the details regarding the process and all will be done in one hour! After that I returned to take my phone, they changed the battery, the charging plug was fine, they just clean up and now works very well, and they offer me the USB cable for free. Thank you very much for your help, thanks to the gentleman who changed the battery and cleaned the charging plug and thanks to that girl from the office!

Does not offer what it says above the door. Surly female customer service lady who found it hard to understand why I thought a demo model should be in full working order and show all features, not just the start up and pairing instructions. After she moaned about me to the other customers in the shop, she asked me to wait for someone to help. The gentleman who came was calm and polite and explained there was a software problem with the watch I was looking at. That’s right, a software issue in a customer service Centre. ? Go to Alza if you want to buy in Bp, they understand customer service.

Magyar szöveg az angol alatt. I handed my phone in for an inspection before the quarantine. However I couldn't travel to Budapest (I live in the country) due to the quarantine (because of the goverment decree). When the quarantine was over, I got my phone back with a totally wrecked back. They said that it happens when they disassemble the phone, but they won't fix it because I went for the phone too late. I explained (in an e-mail) that I live in the country and I couldn't travel to Budapest due to the quarantine. I did not get an answer to that. Naturally I paid the service fee for the unusable phone. Edit: responding to the (automatic) answer to this post: I tried calling, they said to write az e-mail, which I did several times but I never got an answer after that. A karantén előtt bevizsgálásra adtam be a készülékem. Azonban a vírus miatt nem tudtam felutazni a telefonért (vidéki vagyok), és amikor a kijárási korlátozások után elmentem, a telefon hátlapja teljesen szét volt törve. Azt mondták hogy ez megesik a vizsgálatkor, azonban nem fogják megcsinálni, mert túl későn mentem érte. Hiába mondtam, hogy nem volt lehetőségem. Erre már nem kaptam választ tőlük. Természetesen a bevizsgálási díjat kifizettem azért, hogy használhatatlan lett a telefon. Ebben az állapotban kaptam vissza a készüléket. Válasz a szervíz (automatikus) válaszra: felhivtam a szervízt, azt mondták, hogy írjak e-mailt, amit megtettem több alkalommal is, de nem kaptam ezek után választ.