Kemencés (Tapolca fogadó) - Kemencés (Tapolca fogadó)

The environment is beautiful, the host is spectacular. Within walking distance of the Cave Bath, Boating Lake, Bobsleigh Track, Adventure Park / approx. 10 minutes walk. Delicious food, although the broth was the first day, the scrambled eggs were cold the next morning, and the coffee offered for breakfast was an undrinkable, stirring coffee in the thermos. The prices on the menu did not match the amount paid. The TV belonging to the accommodation.hu - recommended room did not work, the reception could not be reached, the subscriber could not be connected to the number of the given night porter. The next morning, the receptionist just appreciated the response, but promised to send her colleague. Nothing has changed at noon, and then, to my question, outraged, he said not too kindly that it was full, his colleague hadn't figured it out yet. Nothing happened in the evening either. I signaled to the waiter at the restaurant, who told me the receptionist had just gone home. After a while, she knocked on the room, the not-so-kind receptionist with her colleague, who was the cleaning lady, and they started turning the TV off and on. Of course we would have rested. They then brought another prehistoric TV, which they also could not install. Then an unknown young man came into the room. We have now grown to 5 people. Then the pressing of the remote control and the shaking of the head started again. They said let them run the program and then come back. Young man left, no nice lady left, maid standing in the room while the three of us rested. Then I thanked him and said it was enough, we don't ask for TV. We'll see on the phone what we want. I was expecting more. The Oven Inn is eye - catching on the inside with affordable prices, but not very friendly staff and absolutely not what it seems.

Dear Inn! 1/5 is the reason for my review.Unfortunately, there is no option for 0.The staff deserves 1 star, working in such a job every day can be a real challenge for them. It would have been worth reading through some negative posts before I occupy the accommodation, unfortunately it completely covers the reality. Accommodation hygiene, comfort level below criticism: - Dirty squeaking floor - Dirty bath - Stinky bedding -Bad light switches, sparking sockets -Poor cooler (10-15 dead stink beetles pushed under the cooler) -Doors and windows are in a very bad condition. Detached silicone 2-3 new gaps after closing the balcony door. A crack can be seen all the way through the entrance doors. -2 nights.1 day there was heating 2nd day the radiators were not cold at all. In vain I spoke unfortunately they were informed that they could not do it that day. The next day I was forced to leave the accommodation at 17-18 degrees with no pleasant temperature -I was not really satisfied with the buffet breakfast.Poor quality cold cuts, smelly sausages, tasteless tomatoes.I missed the buns or the croissant.

The restaurant is cozy, the older waiters are nice. Special thanks go to the gentleman who previously worked in Austria, who established our day with his directness and kindness. The accommodation really reflects the atmosphere in the officially published photos, however, we have experienced shortcomings in terms of maintenance and cleanliness. Not all of the outlets work, the lighting is very economical, the floor squeaks heavily, the dust in the less visible parts (radiator, lampshades, etc.) is thick, and the TV is ripe for replacement. The bedding, on the other hand, is laundry clean, smells good, the mirrors and the bathroom are clean. The room is well equipped with a smoke detector on the ceiling. The rustic interior is uniquely cozy. The price includes breakfast with coffee, which somewhat compensates for the shortcomings mentioned above. Overall, it could be an unparalleled accommodation if you could increase the number of staff in the future to have the capacity to do the maintenance work, because the details are what will fundamentally make an impression.