Kuszi Kerékpár Szaküzlet Szerviz - Kuszi Kerékpár Szaküzlet Szerviz

I’ve been to a bike shop / service shop in many parts of the country, but I haven’t had much experience with this level of conscientious work and professionalism elsewhere. They track down any problems, they fully inform the buyer about the specific product, so you always get what you need. My example of why I think this is: I spent 1 week in a training camp at Lake Balaton. I would have started my first workout when the electric transmission didn't move and I took it 90+ percent for the shifts. Of course I didn't have a charging cable, so I couldn't check if the gearbox was bad or just somehow discharged. I was quickly looking for a service online, so I got to Kuszi’s store. We first spoke on the phone 5 minutes before closing, but spared no time trying to get information from his various contacts to help. The next day I took the bike and approx. After 10 phone calls, he managed to get a cable from one of his former customers (dura-ace di2, which is not really common in Hungary). While I was filling the exchange axi, I spent two and a half hours in the store, so I could see exactly how the service and the way customers were treated. Top notch category! And I will be forever grateful to Peter for his help!

At first he seemed kind and helpful, and then after the repair was "done" and we paid a lot of money, we didn't really get the bike back in the condition we had agreed to. We took it back the next day, hoping for help, but we only got phlegmatically that it was a Dechatlon bike from which the material had been dusted off, and that’s okay. We were introduced with a clicking gear and a weak brake, we got back with a weak brake and a gear that throws back the speed and sometimes drops the chain as well. (17 thousand HUF)

Fair prices, fast, knowledgeable and extremely kind, I strongly recommend them.

I also went on a Dechatlon bike to ask for help, because my rear wheel was punctured ... He didn't want to take it because he didn't have a mechanic on hand ... But! He didn't let me down ... I took the inner tube with me and it was replaced Thank you very much for your help, and we also found out on a quick footing how big a bike would be for me ... Unfortunately, these Dechatlon bikes totally deform the spine ... Neither my handlebars nor my seat are good, nor the height ... So the next time I buy a bike I will definitely pay attention to these and ask them for help! Thanks again for everything !!! ❣️❣️❣️????

The best bicycle shop in Veszprém! They are professionals in every way. Polite, fast and very prepared team! I can only recommend them!