Lánchíd 19 Design Hotel Budapest - Lánchíd 19 Design Hotel Budapest

We loved everything about it! Great location, close to public transportation and the view was amazing. We asked for a river view and it was stunning. We had to pay extra for the highest floor but with the best view in town it was still significantly priced lower then Novotel or the other hotels near by. The breakfast worth every penny. Nice selection and I asked for gluten free in advance and they had it freshly made out of the oven!

Very good location, trams and buses nearby. Astonishing view to river and Pest side. High quality rooms, everything is relatively new and good looking. Good selection of food for breakfast ( we had our launches and dinners in the city), everything was fresh and tasty. Recommend taking a photo of the in room bar, when checking in, for us they tried to charge 13 euro (WTF!?) for 250 ml water bottle which was missing, luckily for us we had a video of the room and the bar we shot upon arrival, otherwise we couldn't even prove that we didn't drink it. We usually don't touch these things, since they charge quadriple prices or even more than that. This hotel is not cheap, but it's location and overall quality is worth the cost, at least for us it did. Another unpleasant experience was that they told us at the reception, that the price of the taxi to the airport was 9000 huf, a fixed rate, but when we came to the airport, the driver asked for 9200 by the fare counter, and said that there's no such thing as fixed price in Budapest, dunno which one of them was right, the receptionist or the taxi driver, but for me it was not a pleasant experience, I don't mind another 200 hufs to the driver, i just don't like to be lied to... That just spoiled a bit our otherwise good impression of Budapest visit...

The photos for this hotel are overselling it a lot - I'd guess there's probably one room that looks as spacious and luxurious as the photos. It's quite a basic hotel, nothing exclusive. Positives were: The location is great, really good restaurants and bars nearby, next to some of Budapest's biggest tourist spots and good for tram connections. We paid for a castle view room, which was good & possibly quieter at the back of the property with a small balcony. Bed was comfy and room was clean. I expected the room to be a bit bigger, and in better condition, a lot of the furniture was scuffed and old looking (but probably isn't, just the bright colours make it really obvious). A big annoyance was that they wouldn't accept card or euros for the city tax - it had to be forints (of which we didn't have many left and then wound up with a pile of useless coins). A nice place to stay if all you'll do is sleep there.

Nice hotel, nice rooms, amazing view to Danube, very friendly and helpful guy at the reception. Very good dinner. We had 2 rooms, 6th floor, the kids room was ok, but ours not so clean, we saw a lot of hairs on the floor in the room, in the bathroom. It seemed like it hadn’t been properly cleaned. One of the tea cup had coffee spots... We found the bottle of water in the minibar half empty, probably the cleaning lady forgot to replace it. But, the bedsheets were immaculate, the bed and the pillows were comfy. We found parking place in front of the hotel.

Unfortunately, our stay was not good. We stayed 7 nights and got overcharged by about 40 Euros to the agreed price. Worse was the housekeeping. The bathroom got hardly cleaned. Coffee cups were put back in the cupboard, where you could clearly see brown spots from previous usage. We stayed in many design-/ boutique hotels in the past and never had such a bad experience. Just offering a room with a nice view doesn't make a good hotel or service.

Very nice atmosphere and design, workers there were polite and the rooms were very clean. We had a view on the river which made the experience a bit better, bathroom came with a tub and shower (bonus points) and the bed was super comfy.

Hotel got two stars only for location (beautiful view on the river) and friendly and helpful staff. They did everything they could to make our stay pleasant. However, the room is not in the freshest condition. Nice looking bathroom but no shower holder and the trash bin didn't work well. And the shampoo as well as body wash has very unpleasant smell.

An absolutely criminal hotel and I would avoid booking with them at all costs. We booked this hotel back in Jan 2020 and it ended up having to be cancelled due to the pandemic and closed borders as we weren't able to travel. The hotel promised us we could rebook at a later time or get a refund. We tried contacting them on several occassions and were never able to contact them in a year and a half. We booked with Expedia who have also been trying to contact the hotel for a year and a half with zero success to process our refund. I almost though the hotel had gone out of business but it looks not. So basically they've stolen our money and are dodging any calls or emails from us or Expedia. As you can see by other reviews, this isn't a one time incident either it seems. Avoid avoid avoid, I honestly can't believe this is legal by them to do this.