MARSOPONT - MARSOPONT

Last fall I fitted a winter and summer rubber set, the 17-inch alloy wheel was ripped apart (true, only one piece)! I was amazed that they were bagged because I didn’t ask. He told the "mechanic" to take him out so as not to see the boss. Now I understand why the tire pressure in the four wheels is between 2 and 3. I hope it has been successfully resolved for someone else, but I have some.

I went for a tire change, the wheels were stored for a week until the ordered tires arrived. When the wheels were fitted I noticed that the aluminum alloy was scratched ugly. Their first reaction to denial is then an immediate aggressive attack and unclassifiable profanity. They all knew clearly about the damage caused, there was no flushing on the leading face of the workshop but he didn’t even question the mechanics, in return he tried to shirk responsibility immediately. It is a sham service, they cannot behave correctly with the customer, they are not aware of taking responsibility either. For those who like threatening muscle, I would love to recommend it.

The mechanics are fast, but my suspicion is that this can sometimes be caused by skipping centering, checking tire pressure and just tossing the wheels. I looked through what they were doing and didn’t really experience the missing workflows. There are a number of more precise tire shops nearby.

The office manager arrived half an hour after the opening (and the busy time). They searched for the tires assigned to it for about 5 minutes, and finally it was announced that they would not be fitted anymore, I would book a new appointment. After waiting for them for 40 minutes (since I arrived before booking). The word forgiveness did not come up. Great disappointment!

They sit on the horse upside down. A real jerk quarter is an office manager communicating in words while talking not looking at you. Phlegm, it's like you're doing me a favor by going there. I do not recommend to anyone!

Total incompetence and incompetence, the rubber stored in them (perfect in front of it) drained that evening, of course, responsibility is zero, although their responsibility can be clearly demonstrated. The style is unacceptable and pathetic at the same time, I recommend that employees do not work in jobs that affect customers. Complete incompetence, the tire was stored in their storage (it was perfect) went flat that evening it was changed. Of course, taking responsibility is zero, although it can be clearly demonstrated. The style is unacceptable and pathetic at the same time, I recommend that employees do not work in jobs that affect customers in the future. Do not recommend.

The next day, after changing my tires, I lowered my wheel. After being told they wouldn’t even come out when the car was on the rim, I managed to inflate enough to go in with it. A piece was etched out of the inside of the rubber, causing the drain. The mechanic determined that it could have happened during installation (when at another time?) And their fault. It also happens that it has not been noticed, and we get a new tire instead, putting it on with sealing paste. That's how it would have worked, everyone is wrong no problem. NA DE! The store manager has arrived. He denied everything his employee said (he also yelled a line at him why he was telling the truth) and blamed the aging of the tire (3 years old, little tire running). He spoke in an unbearable style, looking completely stupid. He didn't think it was their fault when they had the tire, they took it off, they put it on and there was nothing wrong with it. I will not even mention that even if they did not notice during the dismantling that it was faulty, it was not checked during the fitting, because putting on such a tire endangers the life of the passenger. After yelling at his employee, who was specifically shaking, he also told me that it was only POSSIBLE that they had made a mistake. It is below criticism, this man should be removed from working with all kinds of customers as a matter of urgency. His own employee is more professional and and doesn’t want to cheat, but confesses that he made a mistake. I wish him a lot of strength to continue working with this man on this journey as well, but if he can he can escape ...