Medicover Hospital and Advanced Diagnostic Center - Medicover Hospital and Advanced Diagnostic Center

I have two consecutive appts, then I need to check in twice, all my data are read out loud, twice. Before my 2nd, I had 20 mins, but I wasn't given the consent form for mammography, so when I am called, it turns out I have to wait yet another 10-15 mins because first I need to fill in the form. It was a bad experience today.

I used to be international student in Hungary and I have been covered by medicover. They are one of the best healthcare system in the Hungary. People might say they are expensive or something else but we should not forget that they are privately owned and most of the private companies is there for to make money and give quality services. I used their service three and I was quite happy with them. One of the best healthcare system in this country.

Wrong info. Regarding many processes. Drink, don't drink, eat, go to the toilet. The length of the process. 15-30 minutes. Or 50 minutes. No! 75 bloody minutes. PROS:bright, professional, easy access, free parking. BIG CONS: no.coffee machine, no snacks. Private places like this always have free coffee at hand. Basics. Also, no clear markings from the parking lot OR in the elevator, so stopping at all wrong levels before reaching the right one.

Doctors are way below PROFESSIONAL level, that does not correspond to the level of medical services in EU. Reception staff were USELESS and UNFRIENDLY! Customer service is TERRIBLE, if you have a complaint you will never get reply. For such high price, you would expect different level of service and professionalism! Only stress, waste of money and time! You should definitely FIND ANOTHER clinic!

Not professional at all. Most of the doctors just want to get over you as fast as they can. It seems to me that it is all about the money, not about curing at all. I experienced some misdiagnosises for myself too..

Swedish health insurance company operating a hospital and health centre with a wide range of paid health services rendered to companies and private individuals. Medicover works efficiently and quickly compared to Hungarian State Health Service. Visitors can get appointment over the phone. The clinical findings are sent over the Internet. It was the first time I connected this institution and I recommend to everyone who would like to enjoy professional and attentive health service.

my company has insured for us for free treatment, But when i made appointment for doctor, they said they will send confirmation to my phone which did not happen. I called them again, they said only after 24 hours. and several days passed, nothing happen

1.NO BOOKING PLATFORM AVAILABLE IN 2022! 2. NOT RECEIVING EMERGENCY CASES! 1.In what universe a private healthcare provider in 2022 does not have a booking platform? Every time you need to book an appointment it's a cumbersome process of checking back and forth the availabilities with the agents at the call center. 2. On top of that, today I had an emergency eye infection and I had to see a doctor ASAP, yet the call center agent offered me earliest appointment options of weeks later and claimed that they cannot access emergencies. I've been paying Medicover Family insurance for 2 years now and the first time I had a real health issue, they declined to see me. Well, I'll make sure not to renew my membership next year! What's the point really - by the time I get to see a doctor I will lose my eye! I understand that doctors may be fully booked, but shouldn't a healthcare provider like this create a schedule with a buffer for their doctors so that they can receive patients that need immediate treatment? To make matters worse the call center agent told me that I can call back tomorrow to see if there is any cancelation for this week - but at the same time they cannot be bothered to call me back as soon as a slot opens! Well, surely I can keep calling you dear every hour or even holding you in the line for the whole day in the event of anyone canceling - but come on, both of us wouldn't need to go though all this if there was a booking platform available in the first place that I could be checking from time to time manually or even giving me the option as a customer to set an auto-notification trigger in such an event of cancelation.THANKS BUT NO THANKS